Director of Commercial Operations - Reporting

Key Responsibilities 

• Consolidate and roll up sales pipeline and forecast by region, product, and channel to provide the GM with weekly, plan-to-actual visibility 

• Track and analyze key metrics (bookings, pipeline, win rates, deal velocity, ASP by product and region) with sensitivity to regional and channel performance drivers 

• Identify at-risk cohorts and deals; escalate blockers and recommend corrective actions to sales leadership 

• Partner with sales leadership, BDR, account management, and go-to-market teams to design, implement, and track adoption of targeted plays (e.g., land-and-expand, vertical expansion, partner channels) 

• Conduct regular reviews of sales execution progress against quarterly and annual plans, working with teams to adjust tactics and resource allocation 

• Identify and escalate cross-functional blockers (e.g., solution engineering resource constraints,  

• Work closely with enablement team to ensure sellers and partners have the right tools and training to be successful  

• Participation/leadership AIPs 

What Success Looks Like 

• The Director provides the GM with has clear, real-time visibility into pipeline health and execution across all regions and channels without requiring manual data consolidation 

• Forecasts are accurate  and updated weekly 

• At-risk cohorts and deals are identified swiftly and escalated with context and recommended actions 

• Sales plays are implemented on schedule with documented progress against KPIs 

Required Skills & Experience 

• Deep understanding of sales cycles, pipeline methodologies, forecasting, and the metrics that drive revenue accountability in SaaS 

• Seven to ten years of experience in sales operations, revenue operations, or similar operational role in a high-volume B2B SaaS environment 

• Demonstrated success managing sales operations across multiple regions or channels at scale 

• Strong analytical and data visualization skills; comfort with SQL, BI tools, and Excel pivot tables 

• Excellent communication skills and ability to translate data into actionable insights for both technical and non-technical audiences 

• Project management mindset: ability to juggle multiple workstreams and drive initiatives to completion 

• Experience working with programmatic or high-volume sales models (e.g., inside sales, transactional enterprise deals) is a plus 

Core Attributes 

• Pattern recognition: Spots trends and anomalies in high-volume data without losing sight of individual deals. 

• Pragmatic: Comfortable making decisions with incomplete information; knows when good enough is better than perfect. 

• Collaborative: Partners well across sales, product, and go-to-market teams; doesn't default to "that's not my job." 

• Resilient: Can navigate ambiguity and work effectively in a fast-paced, changing environment. 

Compensation & Benefits 

• Base salary: Competitive, based on experience. Bonus structure: 80 percent base, 20 percent bonus tied to Reporting bookings targets and pipeline accuracy metrics. 

• Benefits package includes health insurance, 401(k), professional development support, and flexible work arrangements.