Director of Commercial Operations

Title: Director of Commercial Operations

Location: Batavia, IL (occasional travel across IL and neighboring states)

Type: Full-Time | Salary, Exempt

Compensation: $90-140k (based on experience)

Company Overview: We are not your conventional construction company. Specializing in commercial and residential construction and fencing, we are an ambitious, growth-oriented firm committed to tackling complex projects others avoid. With a double-digit growth rate over the last four years, we are on a trajectory to double in size again in the next two. Our dynamic culture, rooted in excellence and strong core values, distinguishes us as an industry leader.

Role Summary: We are seeking a Director of Commercial Operations poised to make a significant impact. If you are an experienced operations manager looking to ascend into a divisional leadership role or a current director of operations feeling under-utilized, your skills may be a perfect match for us. This role demands a visionary leader competent in multi-faceted operational planning who can efficiently run our commercial operations division

What You'll Do:

• Lead and inspire project teams in a dynamic, fast-paced environment.

• Drive processes and strategies that support our ambitious 100% growth goal over the next five years.

• Report directly to the C-suite, offering your strategic insights and leadership directly where it counts.

Who We're Looking For:

• A seasoned project manager with a profound passion for leadership and team building.

• A process guru who thrives in rapidly evolving settings.

• A visionary leader competent in multi-faceted operational planning.

Key Responsibilities: 

• Liaise with senior leadership to set strategic goals and make decisions for operational activities. 
• Oversee day-to-day operations, ensuring a smooth and effective workflow. 
• Lead and manage a diverse team, including administrative staff, remote workforce, and assistant project managers/superintendents, providing constructive feedback and ensuring procedure adherence. 
• Evaluate the efficacy of business procedures and implement improvements in line with organizational objectives. 
• Oversee procurement processes and manage material and resource allocation. 
• Conduct financial reviews and adjust operational budgets to maximize profitability. 
• Formulate or revise company policies and promote their effective implementation. 
• Build and maintain relationships with external partners and vendors. 
• Constantly refine customer support processes to optimize customer satisfaction. 
• Ensure timely and budget-conscious completion of projects. 
• Analyze and interpret performance data and metrics for ongoing improvement. 
• Invest in growing our labor force, the company's most valuable asset. 
• Ensure organizational compliance with legal and industry standards. 

Benefits: 

• 401k matching 
• Dental insurance 
• Health insurance 
• Vision insurance  
• Paid time off 

• Proven experience as an Operations Manager or equivalent role. 
• Exceptional leadership and organizational skills. 
• Strong communication and people skills. 
• Proficiency in business functions and principles, including supply chain, finance, and customer service. 
• Familiarity with data analysis and performance/operation metrics. 
• Technical proficiency in MS Office and various business software (ERP, CRM). 
• A bachelor’s degree in business administration or a related field is preferred.