Director, Procurement - COE Operations

| Chicago, IL, USA | Hybrid
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Job Summary
Are you a courageous problem solver with a passion for continuous improvement and operational excellence? Do you have experience building and managing procurement solutions and the teams that support them? Do you have a passion for customer service and supporting the internal and external business partners who drive Walgreens' success? If yes, WBA Procurement is looking for you!
Come be a part of the Procurement Center of Excellence. At Walgreens Boots Alliance, as the Director of Procurement Center of Excellence (COE) - Operations you will lead a strategic operations team supporting all aspects of the Procure to Pay cycle. Bring your system and process expertise, curious mindset, and inspirational leadership skills to WBA! #LI-NL1
Job Responsibilities

  • Plans, develops and implements business plans and budgets, including long-range objectives, performance goals and metrics for each category. Collaborates with Operations, Legal, Supply Chain and other customers as needed to champion cross-functional sourcing initiatives. Understands category specific (store and pharmacy operations) principles and value of analytics.
  • Provides continuous leadership, oversight of work quality and constructive feedback to direct reports.
  • Communicates Company, department and individual performance goals and levels of goal achievement.
  • Recruits, hires and trains a qualified and talented team of employees.
  • Supervises and approves the planning process with Category Managers in developing and recommending sourcing solutions, channels for distribution and execution of best practices for the assigned categories.
  • Applies complex analytics to enable optimized cost savings and ensure an adequate supply chain.
  • Creates collaborative business plans with strategic vendors and negotiates strategies and programs. Oversees that Category Managers develop and maintain positive vendor relationships. Approves Category Manager vendor contract negotiations, guaranteeing the attainment of the most advantageous pricing, terms, discounts, allowances, quality, delivery, service and dating (where applicable). Ensures all goods and services meet established standards. Addresses business unit complaints, requests, and questions and resolves within guidelines.
  • Assures proper analysis and application of internal and external industry specific research information, to determine Company direction in designated categories, reasons for pricing increases/decreases, and develops risk mitigation strategies.
  • Directly manages complex global negotiations with suppliers that require a detailed strategic plan and have a direct correlation with Walgreens operational needs goals.
  • Manages the development of procedures to ensure goods and services are available to business units and maintain sufficient inventory levels and/or supply chain to support all events.
  • Drives to execute divisional benefits and/or cost savings goals and targets. Assures the appropriate use of Corporate capital.
  • Ensures positive vendor relationships are maintained; monitors supplier's performance and holds supplier accountable for the adherence to Walgreen policies, procedures and appropriate service levels.
  • Supports the talent development of inter-divisional team members and the overall development of cross-functional teams. Collaborates with analysts, associate category managers, and category managers.

About Walgreens and WBA
Walgreens ( is included in the U.S. Retail Pharmacy and U.S. Healthcare segments of Walgreens Boots Alliance, Inc. (Nasdaq WBA), an integrated healthcare, pharmacy and retail leader with a 170 year heritage of caring for communities. WBAs purpose is to create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services, including those that drive equitable access to care for the nations medically underserved populations. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with fully integrated physical and digital platforms supported by the latest technology to deliver high quality products and services in communities nationwide.
The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit
"An Equal Opportunity Employer, including disability/veterans".
Basic Qualifications

  • Bachelor's degree and at least 7 years of experience in category management strategies for a retailer, wholesaler, or a services company.
  • At least 7 years of experience applying strategic sourcing practices focused on meeting the business challenges and needs of the organization.
  • At least 5 years' experience developing and implementing requirements to execute strategic sourcing activities.
  • Experience with business alignment and global sourcing.
  • Experience in new business development of global partnerships.
  • Leadership experience in synergizing global partnerships.
  • Experience with conducting and guiding analysis for industry potential evaluation.
  • Knowledge of the strategic sourcing, procurement lifecycle and procurement best practices and methods.
  • Experience communicating both verbally (on phone, one-on-one, to groups) and in writing (emails, letters, reports, presentations) to various audiences (work group, team, company management, prospective acquisitions, external clients).
  • Experience interacting with senior level executives.
  • Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).
  • Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns).
  • Intermediate level skill in Microsoft PowerPoint (for example: applying a theme, formatting character spacing, inserting a picture, changing slide layout and theme colors, adding transitions, customizing slide numbers, changing chart style and/or formatting font).
  • At least 2 years of experience contributing to financial decisions in the workplace.
  • At least 3 years of direct leadership, indirect leadership and/or cross-functional team leadership.

Preferred Qualifications

  • Extensive experience building and supporting Procure to Pay systems and processes
  • Hands on experience in both SAP and Ariba systems
  • Strong Accounting knowledge (accrual accounting, project accounting)
  • Working knowledge of controls (SOX, Segregation of Duties, Audits)
  • Proven Project Management skills, working cross-functionality with internal and external business partners to deliver results.
  • Experience managing outsourced/ offshore teams
  • MBA or other advanced degree or CPM certification
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