Employee Experience Specialist (Receptionist)

Old Mission is looking for a friendly, organized, and proactive Front Desk Receptionist to be the welcoming face of our Chicago headquarters. This is an excellent opportunity for a recent college graduate eager to launch their career in a professional environment, gain exposure to office operations, and grow alongside a collaborative team. The ideal candidate is dependable, detail-oriented, and takes pride in keeping things running smoothly behind the scenes. 

What You'll Do 

Front Desk & Visitor Experience 

• Greet visitors warmly and ensure a polished first impression of Old Mission 
• Answer and direct incoming phone calls professionally 
• Manage incoming and outgoing mail, deliveries, shipments, adhering to compliance requirements where needed 
• Track guests in building registration software and on internal calendars 
• Facilitate daily lunch offering to in-office employees, ensuring timely delivery and troubleshooting issues 
• Coordinate seamless meeting room preparation, including scheduling support, setup, refreshments, and post-meeting cleanup 
• Serve as the most visible point of contact for employee requests 

Office Upkeep & Hospitality 

• Ensure kitchens are fully functional each morning to welcome our employees into the office 
• Keep all common areas clean, organized, and professional throughout the day  

Supplies & Inventory 

• Track and order office supplies, keeping an appropriate inventory, analyzing trends overtime, responding to employee requests, and tracking expenses 

What We're Looking For 

• Bachelor's degree (recent graduates encouraged to apply) 
• Warm, professional demeanor with strong interpersonal skills 
• Excellent organizational skills and attention to detail 
• Ability to juggle multiple tasks and shift priorities throughout the day 
• Reliable, punctual, and takes ownership of their work 
• A team player who's happy to pitch in wherever needed 
• Positive attitude and a genuine interest in supporting a great office culture 
• In-office presence is required Monday-Friday during regular business hours 

• Competitive salary with discretionary annual bonus
• Fully paid Medical, Dental, Vision, Disability, and Life Insurance
• Fully stocked kitchen; free breakfast and lunch every day on-site
• Tuition Reimbursement Program
• 401(k) with employer match
• Flexible Spending Plan
• Commuter Benefit Program

Pay Range

$25/hr. ($52,000 annually based on a 40-hour work week). Compensation is determined based on experience, skills, and qualifications relative to role requirements. This position is classified as non-exempt and is eligible for overtime pay in accordance with the Fair Labor Standards Act and Illinois state wage and hour law.