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Team Overview
The Human Resources organization at TransUnion partners with leaders and teams across the enterprise to attract, develop, and retain talent; strengthen culture and engagement; and ensure a consistent, high‑performing employee experience globally. The team works closely with enterprise leadership and cross‑functional partners to align people strategy with business priorities, and drive organizational effectiveness, and long‑term value creation. This role reports directly to the Executive Vice President, Chief Human Resources Officer (CHRO). This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of three days a week.Role Overview and Core Responsibilities
This role exists to maximize the Executive Vice President, Chief Human Resources Officer’s effectiveness by managing complexity, anticipating needs, and ensuring seamless execution of CHRO priorities in a fast‑paced, global environment.
Provide high-quality administrative support to the EVP, Chief Human Resources Officer, enabling effective day-to-day execution and coordination of priorities.
Serve as a trusted point of contact for internal and external stakeholders, handling sensitive and confidential information with professionalism and discretion.
Proactively manage a complex, high-volume calendar, including prioritization, scheduling, and coordination across multiple time zones.
Coordinate domestic and international travel, including itineraries, logistics, and adjustments to support changing schedules.
Prepare and organize materials for meetings, including agendas, briefing documents, and follow-ups to support effective decision-making.
Support the preparation and formatting of presentations and communications for senior leadership and Board audiences.
Track key action items and follow-ups from leadership meetings to support timely execution.
Assist in planning and coordinating HR leadership meetings, offsites, town halls, and other team events.
Manage expense reports, invoices, and vendor coordination accurately and in a timely manner.
Identify opportunities to improve administrative processes, tools, and workflows to enhance efficiency.
Partner with cross-functional teams (e.g., Finance, Legal, Communications, IT) to coordinate activities and ensure smooth execution of priorities.
Partner with the executive assistant community to set standards for executive support, while orchestrating work and providing day‑to‑day guidance and mentorship to junior HR and administrative talent.
Required Knowledge and Experiences
Bachelor’s degree or equivalent experience.
Minimum 4 years of experience supporting EVP‑ or C‑suite executive/s within a global, public company, enabling the ability to manage scale, complexity, and executive‑level expectations effectively.
Expertise in managing complex, travel‑heavy schedules across domestic and international regions, enabling seamless coordination across time zones.
Excellent written and verbal communication skills, with the ability to convey information clearly, tailor messages to different audiences, and maintain professionalism and discretion in all interactions.
Demonstrates a consistently polished, professional presence with strong attention to detail in all interactions and deliverables.
Demonstrated experience handling highly sensitive and confidential information with trust, discretion, and sound independent judgment.
Strong organizational and prioritization skills, with the ability to manage competing demands, exercise sound judgment, and adapt in a fast‑paced environment.
Highly proactive, with the ability to anticipate needs, identify issues early, and take initiative to ensure smooth execution.
Strong interpersonal skills, with the ability to build effective working relationships and coordinate seamlessly across stakeholders at all levels.
Required Technical Skills
Proficiency in Microsoft Office Suite, including Outlook, PowerPoint, Word, Excel, Teams, SharePoint, and Copilot to support executive scheduling, communications, and presentations.
Experience with expense management systems (e.g., Concur) for accurate and timely expense reporting.
Experience leveraging AI‑enabled tools (e.g., Microsoft Copilot) to improve productivity and quality of work.
Pay Scale Information:
The U.S. base salary range for this position is $90,000.00 - $150,000.00 annually. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual’s education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations. Regular, fulltime non-sales positions may be eligible to participate in TransUnion’s annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents.
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Benefits that support every part of your life:
At TransUnion, we design benefits to help you feel well, do well, and plan well—from day one.
For Your Health: Enjoy day-one eligibility for medical, dental, and vision coverage, plus supplemental plan options. Spousal, domestic partner, and other eligible dependent coverage is available on select plans. Choose tax‑advantaged HSA and FSA accounts to make everyday care more affordable.
For Your Protection: We’ve got your back with company‑paid basic life and AD&D, optional voluntary life and AD&D for you and your family, and short‑ and long‑term disability. You can also opt into a legal plan, pet insurance, and travel accident coverage.
For Your Family: From adoption assistance and fertility planning coverage to caregiver support, we’re here for every chapter. Access Dependent Care FSA for possibility of an employer match, a complimentary Care@Work membership, and up to 12 weeks of paid parental leave with eligibility for a thoughtful, gradual return.
For Your Future: Build toward what’s next with our 401(k) with employer match and Employee Stock Purchase Plan (ESPP). Tap financial wellness resources, career coaching, and optional long‑term care insurance to plan confidently.
For You: Grow and recharge with tuition reimbursement, flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employee discounts, charitable gift matching, and paid volunteer time off, plus corporate volunteer events that make it easy to give back.
For Your Wellness: Access 24/7 support including professional therapy, coaching, and emotional well‑being programs alongside guided meditation and resources that support physical, mental, social, and financial wellness.
We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion’s Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting [email protected].
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.
Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company’s reputation are also essential expectations of this position.
TransUnion Overview:
At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.
Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology.
TransUnion's Internal Job Title:
Sr Lead, Executive SupportCompany:
TransUnion LLCTransUnion Chicago, Illinois, USA Office
555 W Adams St, Chicago, IL, United States, 60661
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