Serve as a trusted partner to senior executives by managing complex calendars, prioritization, meetings, travel, communications, expenses, events, and confidential information. Coordinate across leaders and teams, anticipate conflicts and organizational needs, establish scalable support practices, and improve workflows through technology, automation, and AI. The role supports executives across Sales, Marketing, Technology, and Product and may be remote or office-based in the United States.
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
Fetch is looking for an experienced Executive Assistant to serve as a trusted partner to senior leaders across the organization. This role creates leverage for executives by protecting their time, improving prioritization and coordination, and helping the organization move faster and more effectively.
The ideal candidate is highly organized, proactive, resourceful, and comfortable operating in a fast-paced environment with changing priorities. You will manage complex day-to-day executive needs while also looking ahead—anticipating conflicts, identifying opportunities to improve how leaders work, and creating systems that make the broader organization more efficient.
This is not simply a calendar-management role. Our Executive Assistants develop a strong understanding of their leaders’ priorities and businesses, exercise sound judgment, and act as strategic partners who increase leadership effectiveness.
We are currently hiring multiple Executive Assistants to support executives across Sales, Marketing, Technology and Product & Go-to-Market.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
- Serve as a trusted partner to senior executives, developing a deep understanding of their priorities, teams, operating rhythms, and business objectives.
- Own complex calendar management and prioritization, ensuring executive time is aligned to the highest-impact work.
- Anticipate scheduling conflicts, competing priorities, and organizational dependencies before they become blockers.
- Coordinate meetings across senior leaders and cross-functional teams, including agendas, logistics, preparation, and follow-through when needed.
- Manage complex domestic and international travel arrangements and related logistics.
- Support executive communications, meeting preparation, presentations, and other materials as needed.
- Partner closely with other Executive Assistants and Administrative Assistants to coordinate leadership activities and ensure seamless coverage.
- Help establish and maintain scalable operating practices, including coverage plans, documentation, delegation norms, and shared systems.
- Coordinate executive and team offsites, leadership meetings, events, and other high-priority activities.
- Manage expenses, approvals, and other administrative processes accurately and efficiently.
- Handle sensitive and confidential information with exceptional judgment and discretion.
- Build strong relationships across the organization and serve as a trusted point of coordination for internal and external stakeholders.
- Identify repetitive or inefficient workflows and use technology, automation, and AI tools to improve how work gets done.
- Continuously look for opportunities to reduce friction, create executive capacity, and improve organizational effectiveness.
How You Work
You are:
- Proactive: You anticipate what is coming and act before problems arise.
- Highly organized: You can manage a large number of priorities without losing track of the details.
- A strong prioritizer: You understand that protecting executive time sometimes means making difficult tradeoffs.
- Low ego and highly collaborative: You care about the success of the broader team and work seamlessly with others.
- Discreet and trusted: You exercise excellent judgment with sensitive information and situations.
- Adaptable: You can shift quickly as business priorities evolve.
- Resourceful: You find solutions and make progress even when there is no established playbook.
- Technology-forward: You actively look for tools, AI, and automation that can eliminate repetitive work and improve efficiency.
Minimum Requirements:
- 3+ years of experience providing executive-level support, ideally in a fast-paced, high-growth, or complex organization.
- Demonstrated experience supporting senior executives and managing complex, frequently changing calendars.
- Exceptional organizational and prioritization skills with strong attention to detail.
- Strong written and verbal communication skills and the ability to interact effectively with senior leaders.
- Excellent judgment and the ability to handle highly confidential and sensitive information.
- Proven ability to work independently, anticipate needs, and solve problems with limited direction.
- Strong cross-functional relationship-building skills and comfort coordinating across multiple teams and levels of an organization.
- Experience managing travel, meetings, events, expenses, and other executive logistics.
- Ability to remain calm, adaptable, and effective when priorities change quickly.
- A desire to advance your career in executive support, operations, or functions such as Sales, Marketing, Product, or Technology—our EAs are leaders within the organization.
Preferred Requirements:
- Experience supporting C-suite, EVP, SVP, or similarly senior leaders.
- Experience supporting more than one executive or working within a shared executive-support model.
- Experience in technology or another fast-moving, high-growth environment.
- Experience improving executive workflows, operating rhythms, or administrative processes.
- Comfort using Slack, Google Workspace, and modern productivity and collaboration tools.
- Experience using AI or automation tools to improve productivity, coordination, or administrative workflows.
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $99,000 - $116,000. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at [email protected].
Fetch Chicago, Illinois, USA Office
Fetch Rewards has offices or co-working spaces in Madison, WI (Our HQ), Chicago, Boston, New York, San Francisco (in transition). We have remote employees in 39 states, and growing!
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