Global Account Manager (Remote, Northeast)

Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.

Why This Role Matters
We are introducing an innovative go-to-market approach by establishing a dedicated "Landed" Global Account Manager.

In this role, you will be the dedicated US presence for 5-6 highly strategic, name-brand global accounts headquartered in EMEA. Rather than having a single Global Account Manager stretched across the globe, you will act as a critical extension of the EMEA global accounts team, specifically covering their US footprint. This is a unique opportunity to pioneer a new revenue allocation model where you own the US-based revenue generation while collaborating on a unified global strategy.

How You Will Make an Impact

• Execute Global Strategy Locally: Act as the dedicated US lead for your 5-6 accounts. You will have a dotted line to the primary EMEA GAMs, running the US assignment autonomously while strictly aligning with their overarching global direction and strategy.

• Collaborate and Adapt: Thrive in a highly matrixed environment. You must have the intuition to know when to take the wheel and drive US-specific initiatives independently, and when to be an active collaborator supporting a broader global play.

• Drive Targeted US Growth: Manage a dedicated US revenue allocation. You will own the end-to-end "land, adopt, consume, and grow" cycle for the US divisions of these enterprises.

• Navigate Global Complexities: Leverage your deep appreciation and experience working within complex global accounts to manage decentralized business units, intricate procurement processes, and cross-border collaboration.

• Cultivate Stakeholder Alliances: Build deep, trust-based relationships with US-based executives and stakeholders, ensuring seamless alignment between regional operations and the overarching global governance map.

Minimum Requirements:

• Education: High School Diploma or GED.

• Experience: 5+ years of proven success in closing enterprise software sales.

Preferred Qualifications & Attributes:

• Global Account Experience: Extensive experience supporting, managing, or co-managing highly complex, globally federated enterprises with multiple decentralized business units.

• Collaborative Independence: A self-starter who excels in team environments; highly capable of acting autonomously in the US while remaining deeply connected and accountable to an EMEA-based global team.

• Executive Gravitas: A successful track record of establishing immediate credibility with regional executives and navigating matrixed organizations without direct authority.

• Domain Knowledge: Solid understanding of the Observability, Security, and Cloud spaces (SaaS, IaaS, PaaS) and the broader IT ecosystem in large global enterprises.

• Matrix Master: Proven ability to influence and align virtual teams across different time zones, functions, and cultures.

• Global Impact: Work with some of the largest, most influential financial institutions in the world.

• Cutting-Edge Tech: Represent a platform recognized as an industry leader in observability, AIOps, and application security.

• Growth Environment: We support career development, offering opportunities to scale up into higher-level executive sales roles based on your experience and achievements.

The base salary range for this role is $166,000 - $207,000. However, base salary is only one piece of your total compensation package. This sales role is designed to highly reward your impact and performance through a competitive combination of base salary and commission, alongside equity. When determining your base salary, we consider your experience, skills, education, and work location.

• Our total compensation package includes equity in the form of Restricted Stock Units (RSUs), unlimited personal time off, an employee stock purchase plan (ESPP), and more.

• We also offer comprehensive medical/dental/vision benefits, and a company-matching 401(k) plan for retirement.

All your information will be kept confidential according to EEO guidelines.

We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact [email protected]. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law. To be considered for this position, please upload your resume/CV.