Group Sales Manager

We’re Sonesta International Hotels.
The 8th largest hotel company in the U.S.—and growing fast.

An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.

Together We Thrive—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.

Job Description Summary

The Group Sales Manager sets the tone for Sonesta’s Culture of Caring. We expect leaders to focus on creating amazing moments for guests and team members and dig deep to find ways to create success for their team.
The Group Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in their market segments. The Group Sales Manager is also responsible for prospecting and closing on assigned accounts to positively impact hotel revenues.
The ideal candidate has a passion for building and motivating teams that achieve results. Sonesta managers are guest-focused (both internal and external) and achievement-oriented leaders.

Job Description

Principle duties and responsibilities (Essential Functions) include:    

Operational/Functional:

• Prospect, solicit, negotiate and book new and repeat business to ensure maximization of revenue in order to achieve and/or exceed budgeted revenue and solicitation goals.
• Develop and execute action plans against existing and new target accounts to achieve and exceed sales quotas within the assigned segment.
• Represent the hotel at local trade shows, community events, industry meeting, sales trips and blitzes. 
• Develop networking opportunities through active participation in community and professional associations, activities and events. Travel locally to conduct outside calls and to learn about the competition and the customers.
• Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property.
• Prepare and present effective and persuasive presentations to prospective clients. Prepare and present status and period end reports, maintain well-organized documentation and coordination of customer service requirements with hotel operations staff as appropriate.
• Attend weekly sales, revenue and department meetings.
• Assist the Director of Sales & Marketing with budget and forecast and complete special projects and assignments as designated.
• Perform any other job-related duties as assigned.

Strategy and Planning:

• Develop key focus areas and markets for sales solicitation/prospecting.
• Develop personal sales campaigns and promotions in order to generate leads, promote hotel and increase visibility.
• Develop and maintain knowledge of market trends, competition and customers.

Leading with Passion:

• Utilize and collaborate with resources across different departments and corporate office.
• Lead by example and operate with integrity and respect.
• Inspire your coworkers to embrace and demonstrate Sonesta’s core values and the guest service standards.

Additional Job Information/Anticipated

Pay Range

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.