SpotHero is searching for an energetic and detail-oriented Office Manager and People Operations Coordinator to efficiently manage our facility, support our recruiting and People Team initiatives and ensure a great workplace environment for all! You should be able to knock tasks off a list at the speed of light, and engage with people ranging from prospective candidates and employees as well as senior leadership and investors with ease. Your superpower is wanting to help others and you could teach a master class on organization and attention to detail because your ability to anticipate needs borders on supernatural.

We are a close-knit department looking for another teammate to complete our vibrant, caring and motivated group! 

Who We Are:

SpotHero is one of Chicago’s hottest tech companies! We’re rapidly growing with the mission of bringing the parking industry into the future through technology. Drivers across the nation use the SpotHero mobile app or website to reserve convenient, affordable parking on-the-go or in advance, and parking companies rely on us to help them reach new customers while optimizing their business. We connect the dots with cutting-edge technology, delivering value to both sides of this exciting, evolving marketplace.

What you'll do:

Office Operations:

• Facilities: Liaise with building management on all things facilities including: maintenance requests; renovations; and security - to name a few!
• Office Equipment and Supplies: Think 2 steps ahead of our team’s needs in order to keep the office fully stocked with supplies to ensure that the workplace remains productive.
• Team Lunches and Meal Planning: Organize weekly team lunches and ad-hoc meals. Own our relationship with our lunch vendor.
• Service Providers and Vendors: Handle and manage all accounts for services that are vital to the smooth operations. 
• Mailings: Manage distribution of mail and packages and maintain relationship with preferred shipping provider.
• Reception: Professionally greet and situate all visitors, guests, and employees. Give a great first impression of SpotHero.
• Budget Awareness: Ensure spend is tracking to budget.

People Operations:

• Work with the People Team and our Hiring Managers to support our recruitment efforts.
• Efficiently and thoughtfully manage the schedules of candidates and interviewers with the goal of creating a positive candidate experience with every interaction.
• Conduct candidate reference checks and facilitate the background checks process.
• Set new hires up for success by coordinating onboarding process and ensuring equipment, systems, and desk needs are met prior to start dates. Conduct paperwork portion of onboarding process. 
• Become a pro at navigating and managing one of the most advanced ATS systems.
• Participate in Community Building and Social Event Planning for the company. Plan, schedule, and ensure the success of all company social events - our culture is the most important part of our company!
• Various People Team projects teaming up with the Sr. Director of People and the Chief People Officer 

You are:

• A self-starter. Not sure how to do something? You figure it out!
• Detail oriented. You are exceptionally organized and have incredible time management skills - you never let anything slip through the cracks!
• Energetic! You have a positive attitude and are always eager to help out with the next project.
• Reliable. People will be counting on you to make things happen.
• Compassionate. You are care about helping others and want to make sure work is a place where people love to be.
• Dynamic. You’re as charismatic as they come. You embody resilience, drive, and energy that radiates throughout all interactions.
• Excited! You are excited about learning one of the most challenging and rewarding departments in an organization – Human Resources!

Pre-Requisites:

• Bachelor’s degree or comparable experience. All majors welcome!
• 2-3 years of experience in an HR or Office Coordinator role
• Ability to juggle multiple tasks at once
• Experience with third party applicant tracking systems a plus
• Proficiency with a Google environment and Microsoft applications.
• Eagerness to contribute to and learn in a startup environment