VP, People Experience at Flexport

| Chicago
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Shape the Flexport People Experience 

The VP, People Experience is responsible for ensuring that our people have an excellent career-defining experience from the moment they meet us until the moment they leave us as strong brand ambassadors for the company.

The opportunity: 

As Flexport emerges from scrappy start up to multi-billion dollar enterprise, we want to be the place where people have the most positive career-defining experiences of their lifetimes. The VP, People Experience defines that experience globally and leads two of our most critical teams:

  • The Recruiting Team, who are tasked with sourcing and attracting top, diverse talent to Flexport and ensuring that the talent we need meets the jobs we have and has an excellent experience as a candidate and new hire
  • The People Business Partners Team, who are the primary points of contact for our people (the front line of our team) and as a result they provide the strategy and business requirements that inform all of the People Team’s work. They know where the business is going; they partner with leaders and teams to determine their org and talent needs; they coach leaders and teams to be more effective, engaged and motivated; they prioritize what our people need to have a great experience at Flexport. 

Our team spans across Asia, the US, Europe and soon to be Latin America. In addition, we need someone who is working to ensure that the Flexport experience and organizational health is consistent across the globe. Reporting to the Chief Impact Officer, you will be a part of the Impact Senior Leadership team, working alongside the leaders of our .Org team, Brand and Communications, and our senior People Team leaders.

You will: 
  • Be an Executive Thought Partner and Coach. You will partner with Flexport Executives to define the people needs for their organization - both long and short term - then devise strategies for attracting, developing and retaining top, diverse talent while sustainably scaling the organization 
  • Shape the Strategy. Shape the global employee and workplace strategy so that our people have a career-defining experience at Flexport, informing what our People COE’s build (e.g. engagement strategies, learning opportunities, succession planning tools, etc.)
  • Prioritize People Agenda. Based on business needs, prioritize the most important systemic needs of our organization and people and engage the People COE’s and Operations to deliver on those priorities. Create a continuous feedback loop so we know what’s working, what’s not and where we have unmet needs
  • Deliver a Great Experience. Ensure excellent execution and consistency of core Human Resources practices globally following the Flexport People Lifecycle
  • Be a Leader of Leaders. Inspire, lead and develop our leaders across Recruiting and our People Business Partner leadership team to ensure a consistent Flexport People Experience with a focus towards a consistent Flexport people experience. 
    • Consistent and competitive sourcing, recruitment, interview, selection, and hiring processes and practices
    • Bringing together our Regional People orgs do deliver against a common agenda
    • Repositioning our PBP’s as strategic org & talent strategists in addition to being advocates for employees and ensuring a safe, fair, and inclusive workplace 
You should have:
  • 12-15 years of experience in Human Resources - preferably in progressive leadership roles with internal company experience
  • Degree in HR Management, Business, OD or related field required
  • Experience building or scaling an HR organization, Public company experience preferred
  • Ability to lift up and determine people needs at a systemic level - the most important needs across the business
  • Track record of establishing excellent business partnerships and strong collaborator with HR COE’s and HR partners
  • Ability to lead a top-notch, globally distributed team 
About Flexport:

We believe trade can move the human race forward. That’s why it’s our mission to make global trade easy for everyone. Flexport is building the platform for global logistics, empowering buyers, sellers and their logistics partners with the technology and services to grow and innovate. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $10B of merchandise across 112 countries every year. 

Worried about not having any logistics experience?

Don’t be! Our mission is to make global trade easy for everyone. That’s why it’s important to bring people from diverse backgrounds and experiences together with our industry veterans to help move the global logistics industry forward.

We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy, a one week intensive onboarding program designed specifically to set every new Flexport employee up for success. 

At Flexport, our ability to fulfill our mission of making global trade easy for everyone relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • RubyLanguages
    • ReactLibraries
    • ReduxLibraries
    • Ruby on RailsFrameworks
    • Google AnalyticsAnalytics
    • PeriscopeAnalytics
    • AsanaManagement
    • ConfluenceManagement
    • TrelloManagement
    • MailChimpEmail

Location

We're located near tons of restaurants and only a 10-minute walk from 3 parks!

An Insider's view of Flexport

What’s the vibe like in the office?

The people in this office are the cream of the crop. They’re down to earth and razor-sharp. You could go up to anyone in the office, ask them a question, and they will stop whatever they were doing and help you out every time.

Victoria

SMB, Account Executive

What's the biggest problem your team is solving?

We are solving the extreme complexity and opacity of trucking coordination and execution in international supply chains. We bring visibility and control to our customers while also reducing operational overhead.

Uri

Director, Engineering

What makes someone successful on your team?

Ownership. Our company is growing quickly and the surface area of our product is growing quickly as well. The strongest contributors identify important projects and see them through completely. They are proactive from the initial research and design phases to the post-launch productive monitoring. As Flexport grows, they emerge as natural leaders.

Max

Senior Staff Engineer

How does your team reward individual success?

Every team member's accomplishments are integral to their peers' success which, in turn, stimulates each of us to celebrate each others wins and nominate one another for projects and roles that facilitate unparalleled career development.

Ellen

Solutions Consultant

What are Flexport Perks + Benefits

Flexport Benefits Overview

Flexport is an employee forward company. We know that life comes first and want you to take the time you need with our flexible paid time off program. We offer 100% covered health, vision, and dental insurance, 401K, performance bonuses, stock with a 10-year tax option, commuter benefits, a generous maternity (18 weeks with a phase back program that offers reduced hours and flexible schedule during their first month back) and paternity leave (8 weeks), free lunch and snacks, dog-friendly offices, pay equity, career advancement, and more.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Flexport's flexible PTO policy allows employees to take as many days off as they need, providing they get manager approval.
Paid Volunteer Time
Flexport encourages employees to give back with paid volunteer time off up to 10 hours per year.
Paid Holidays
Flexport gives all full-time employees paid time off to observe all major holidays.
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Flexport offers pre-tax commuter benefits for all full-time employees.
Company Outings
Free Daily Meals
Flexport provides catered lunches Monday - Friday and stocks our kitchen with breakfast foods for employees to enjoy in the morning.
Stocked Kitchen
Happy Hours
Pet Friendly
Recreational Clubs
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program

Additional Perks + Benefits

We're proud that we collectively speak over 40 languages and live on 3 continents. We strive to create a workplace where candidates, employees, and all community members within Flexport’s ecosystem of connected organizations are encouraged to share their stories, celebrate their cultures, and learn from one another. Joining Flexport means joining a truly global community.

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