Infrastructure Engineer

At HUB International, we are a team of entrepreneurs. We believe in protecting and supporting the aspirations of individuals, families, and businesses. We help our clients evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees to learn, grow, and make a difference. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence. 

HUB is the 5th largest global insurance and employee benefits broker, providing a boundaryless array of business insurance, employee benefits, risk services, personal insurance, retirement, and private wealth management products and services. With over $5 billion in revenue and almost 20,000 employees in 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions. 

About the Role

The IT Infrastructure Engineer plays a pivotal role in designing, implementing, and migrating both physical and cloud-based infrastructure systems brought to Hub International through Mergers & Acquisitions(M&A) and critical to HUB’s business operations. They are responsible for Servers, Storage, IaaS (Infrastructure as a Service) and Application Delivery Platforms. You will collaborate closely with cross-functional teams to ensure IT Infrastructure is sufficiently robust, secure and simplifies delivery of integrated services across the organization.

Responsibilities:

• Working knowledge of Windows server, AD, DNS, WINS, cloud compute environments, Microsoft office suite, Office 365, Exchange 365
• Expertise with Windows Operating Systems, including SMB/CIFS, DNS, Active Directory, and WSUS, Windows Imaging WDS/MDT
• Experience with operating system lifecycle management.
• Expertise with various consumer and enterprise operating systems (Windows, Linux, MacOS, iOS, Android) operating at scale.
• Expertise with Infrastructure as a Service platforms including VMware, AWS, Azure, GCP and OpenStack
• Ability to determine root-cause for incidents, correlate recurring incidents to systemic problems, and drive towards resolution.
• Server Platforms (ESX, VMware, XenServer, Windows Server, Red Hat, Ubuntu, Azure and AWS)
• Storage Platforms (Windows File Server, DFS, CIFS, SMB, NFS, SFTP, Block Replication, Deduplication, Storage Migration, Data Encryption, Azure Blobs - Files - Managed Disks & Data Lake Storage, AWS S3 - Glacier - Aurora & RDS)
• Backup & Restore Services (Windows Server Backup, Azure Backup, AWS Backup)
• Authentication (Active Directory, Microsoft Entra ID, Azure AD Connect)
• Server Patching and Management (SCCM, Ninja One, ESX, XenServer, UCS Firmware, vSphere)
• Disaster Recovery (Site Recovery Manager, Active Directory Authoritative Restore and object level restore, AWS, Azure)

Qualifications:

• Server, Storage and Networking preferred certifications from Microsoft, VMware, Citrix, Cisco, AWS, and Azure.
• 5+ years of experience as Infrastructure Engineer required.
• Self-motivated and able to work independently with minimal supervision.
• Proficiency in corporate tools and software: Service Now, Office 365, Email migration, SharePoint, Teams, etc.
• Strong sense of customer service, values, and ethics
• Excellent written and verbal communication skills
• Time management with the ability to organize, assess, and prioritize multiple tasks, projects, and demands.
• Strong interpersonal communication skills
• Strong analytical and problem-solving skills
• Able to work harmoniously and effectively with others.
• Ability to adapt to quickly changing business conditions.
• Able to manage multiple projects with competing deadlines and priorities.
• Familiar with solutions hosted in the cloud (Azure, AWS, etc.)
• Willingness to grow and share his/her knowledge with others on the team.

Education:

• Bachelor's degree in computer science or equivalent work experience

Contractor conversion candidate identified.

JOIN OUR TEAM 

Do you believe in the power of innovation, collaboration, and transformation?  Do you thrive in a supportive and client focused work environment?  Are you looking for an opportunity to help build and drive change in a rapidly growing and evolving organization?  When you join HUB International, you will be part of a community of learners and doers focused on our Core Values: entrepreneurship, teamwork, integrity, accountability, and service. 

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

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