Inside Sales Representative II

Richardson RFPD, an Arrow Company, is a specialized electronic component distributor providing design engineers with deep technical expertise and localized global design support for the latest new products from the world’s leading suppliers of RF, Wireless, IoT and Power Technologies. https://www.richardsonrfpd.com/    

What You'll Be Doing:

• Customer relationship Management: Act as the primary internal contact for assigned customer accounts, providing proactive service and support. You will be working with a Field Sales Engineer/Technical Sales Representative who will call on the same account base, and you will both manage the territory as a team.

• Sales processing (Oracle): Utilize Oracle to process RFQ's (request for quotes), sales orders, and manage various order alerts.

• Inventory and Logistics: Check stock availability and shipping dates, assist in managing after the sale situations with the support of our Customer Service team.

• Lead Generation and prospecting: Manage leads from our suppliers. Working with your FSE/TSR to expand product offerings at existing accounts.

• Technical support: Collaborate with FSE/TSR, Product Managers, and Field Application Engineers to assist in providing technical solutions and product alternatives to customers.

What We're Looking For:

• Experience: 2-4+ years of Inside Sales or Sales support experience, preferably in electronic component or semiconductor distribution.

• Software Proficiency: Proven experience using Oracle or similar (ERP/CRM) for order processing, quoting, and customer data management (preferred).

• Industry Knowledge: Basic understanding of semiconductors, passive components, or electronic components (preferred).

• Skills: Exceptional communication skills (verbal and written), strong negotiation abilities, and high attention to detail required.

• Education: Bachelor's degree in business, Marketing, or a related field is preferred but not necessary if there is proven industry experience.

• This role will perform work covered by International Traffic in Arms 
  Regulations. Viable candidates for this position must be eligible for an export license or be a U.S. Person (which includes but is not limited to U.S. citizens or nationals, lawful permanent residents, refugees, and asylees).

Key Performance Indicators (KPI)

• Revenue targets and growth within assigned territory/accounts

• Quote turnaround time and conversion rate.

• Accuracy of Oracle data entry (order entry/quoting).

• Customer satisfaction and retention rates

Work Arrangement:

• Hybrid: 3 days in office/2 days work from home  

What's In It For You:

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package. 

• Medical, Dental, Vision Insurance 

• 401k, With Matching Contributions 

• Short-Term/Long-Term Disability Insurance 

• Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options 

• Paid Time Off (including sick, holiday, vacation, etc.) 

• Tuition Reimbursement 

• Growth Opportunities 

• And more!

#LI-LH1

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. 

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)

All Arrow job postings are for existing job vacancies. We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.