Drive new customer acquisition and manage renewals within an assigned territory through outbound outreach, lead qualification, appointment setting, pipeline generation in Salesforce, small-deal management, partner collaboration, and meeting sales activity metrics.
The Inside Sales Representative (ISR) is a key member of Fortinet’s sales organization, responsible for driving growth within an assigned territory. In this role, you will partner closely with Field and Inside Sales Account Managers to build and execute strategies that expand new customer acquisition while strengthening existing relationships.
At Fortinet, we foster a results driven, high performance culture that rewards hard work, innovation, and excellence. Our team thrives in a fast-paced, collaborative environment where initiative is encouraged and success is celebrated. Fortinet invests heavily in its people providing comprehensive onboarding, continuous technical and sales training, and ongoing enablement to ensure your long-term success.
As an ISR, you will collaborate with Fortinet’s reseller partners, marketing teams, and channel organizations to drive opportunities, generate pipeline, and increase revenue. You will play a pivotal role at the forefront of identifying new business opportunities and contributing to the overall success of the sales organization.
This role offers clear career advancement opportunities, empowering team members to grow within the sales organization, and recognizing top performers with career development, rewards, and increased responsibility.
OFFICE LOCATION: Any office location
Job Responsibilities
• Generate new sales opportunities through outbound calls, emails, and social media outreach
• Qualify leads and set appointments for the sales team, ensuring a steady flow of high-quality meetings and opportunities
• Create and track sales opportunities (leads, renewals, and deal registrations in Salesforce.com)
• Manage small-scale deals and renewal opportunities throughout the full sales cycle, from pre‑sale to post‑sale.
• Collaborate with sales team to strategize outreach and lead qualifications.
• Address customer satisfaction issues and requests in a timely manner and assist with customer presentations and demos
• Meet and exceed sales activity metrics designed to drive productivity and success
• Align with sales, channel, and partner teams to support overall company revenue targets
• Execute the role with professionalism and in alignment with Fortinet’s core values
• Must be authorized to work in the U.S. without sponsorship
Required Qualifications
• Prior experience as an Inside Sales Representative (ISR), Business Development Representative (BDR), or in a similar sales role
• Bachelor’s degree or equivalent experience
• Strong communicator with proven relationship-building skills
• Self-starter: coachable, adaptable, and growth-driven
• Proficient with Salesforce and modern prospecting tools
• Highly organized, resilient, and results-focused
• Entrepreneurial mindset with forward-thinking problem-solving
Preferred Qualifications
• Technical degree in Computer Science, Information Technology/Systems, Cybersecurity, or a related field
• Background in networking, security, and/or public/private cloud (preferred)
• 1–3 years of sales or related individual contributor experience
• Experience with multi-tier distribution (Channel Sales)
Fortinet offers employees a variety of benefits, including medical, dental, vision, life and disability insurance, 401(k), 11 paid holidays, vacation time, and sick time as well as a comprehensive leave program.
Wage ranges are based on various factors including the labor market, job type, and job level. On target earnings for this position is expected to be $70,000 - $85,000 per year. Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location.
All roles are eligible to participate in the Fortinet equity program, and this position is also eligible for commissions based on the terms of the Sales Compensation Plan
About Us
Fortinet (NASDAQ: FTNT) secures the largest enterprise, service provider, and government organizations around the world. Fortinet empowers its customers with intelligent, seamless protection across the expanding attack surface and the power to take on ever-increasing performance requirements of the borderless network - today and into the future. Only the Fortinet Security Fabric architecture can deliver security without compromise to address the most critical security challenges, whether in networked, application, cloud or mobile environments. Fortinet ranks number one in the most security appliances shipped worldwide and more than 500,000 customers trust Fortinet to protect their businesses.
We are committed to providing reasonable accommodations for all qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact us at [email protected].
Fortinet is an equal opportunity employer. We value diversity in our company, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, military/veteran status or any other applicable legally protected characteristics in the location in which the candidate is applying.
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