Serve as a trusted advisor to contractors and industry professionals, handling inbound/outbound customer interactions, processing orders, tracking inventory, coordinating transfers, educating customers on products/promotions, and collaborating with Outside Sales to resolve needs and maximize sales.
Are you passionate about delivering exceptional customer experiences and growing your career in sales?
Join Richards Building Supply, a family-owned and operated company with over 40 years of success!
We’re looking for a driven Inside Sales Representative to be the backbone of our customer relationships, providing expert guidance and support to contractors and industry professionals.
Why Join Us?
- Stable Schedule: Full-time, Monday-Friday with variable Saturdays in the busy season consistent hours based on branch operations—no unpredictable shifts or weekend work!
- Generous PTO: 20 PAID DAYS OFF (includes PTO, holidays, and family-focused company closure between Christmas & New Year’s!).
- Competitive Pay & Bonuses: Strong hourly rate + OT potential during peak season, plus eligibility for discretionary holiday and performance bonuses.
- Top-Tier Benefits:
- Comprehensive Benefits: Medical, dental, and vision insurance with significant employer contributions to help keep costs affordable.401K with industry-leading company match.
- Additional voluntary benefits, including disability coverage and accident insurance.
- Career Growth: We invest in your success—whether through training, promotions, or new opportunities.
- Family-Owned & Operated: We treat our team like family and foster a supportive, team-driven environment.
What You'll Do:
- Act as a trusted advisor to customers, helping them find the right products for their projects.
- Handle inbound and outbound customer interactions—whether over the phone or in-person—ensuring every customer feels valued.
- Collaborate with Outside Sales reps to drive sales and resolve customer needs.
- Process orders, track inventory, and coordinate product transfers to meet customer demands.
- Educate customers on promotions, new products, and industry trends to maximize sales opportunities.
- Maintain accurate records, process payments, and ensure seamless order fulfillment.
Requirements:
- 2-3 years of experience in a customer-facing role, preferably in sales, retail, or distribution.
- Strong computer skills (Microsoft Office, CRM experience a plus!).
- Ability to multitask in a fast-paced environment.
- Industry knowledge is a plus—but we’re happy to train motivated candidates!
- Spanish-speaking skills are a strong advantage but not required.
- Willingness to travel overnight (up to 10%).
Ready to build your future with us? Apply today and become part of our growing family at Richards Building Supply!
Richards Building Supply is a wholesale building material distributor serving 16 states with 67 locations! As a family owned, operated and focused company, Richards Building Supply has spent nearly 50 years building a thriving and profitable organization, as well as invaluable business relationships. Richards stocks a comprehensive line of products such as residential and commercial roofing, siding, windows, decking, soffit, doors, molding, rainware, cabinets, and more!
Learn more about us here: https://www.richards-supply.com/about
Terms and Conditions / Privacy Policy: https://www.richards-supply.com/privacy-policy/
Richards Building Supply believes in hiring military veterans at any level for any position. We know your service trained you in many of the areas we value, such as; leadership, teamwork, performance, integrity, and safety. If your experience matches our requirements, we want you to apply today.
It’s more than a job, it is your Career! Submit your resume today to join our exciting and growing family.
Richards Building Supply Co. Homer Glen, Illinois, USA Office
12070 W. 159th St., Homer Glen, IL , United States, 60491
Similar Jobs
Information Technology
Supports Federal enterprise sales teams by preparing quotes, processing orders, managing contract requirements, coordinating hardware and services, handling returns, and providing customer updates. Maintains knowledge of products and government requirements, manages rollout orders and contract vehicles, develops customer relationships, and mentors coworkers. The role requires strong communication, multitasking, technology and federal sales experience, and familiarity with SPS, AS400, and Office applications.
Top Skills:
As400MS OfficeSps
Hardware
Manages and grows a portfolio of complex customer accounts through proactive inside sales, upselling, order development, and relationship building. Identifies and qualifies opportunities, markets products and value-added services, monitors competitive and industry trends, and collaborates with outside sales to achieve performance goals. May mentor other inside sales representatives and serve as a process or systems lead.
Top Skills:
MS Office
Retail
Supports customers and internal sales teams by managing inbound and assigned sales opportunities, building pipeline, recommending category-specific products, and closing transactional or solution-based business. The role involves consultative selling, CRM usage, customer follow-up, cross-functional collaboration, and meeting sales, margin, activity, and conversion goals while developing strong customer relationships.
Top Skills:
Crm Tools
What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
- Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
- Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory
