Supports enterprise IT operations by preparing devices for deployment, administering Active Directory, troubleshooting endpoint issues, assisting with IT asset management, and supporting outages, preventive maintenance, project deliverables, and compliance requirements.
Qualifications
• Degree or Diploma in Information Technology, Computer Science, or related field.
• Mandarin Speaker is preferred for this position.• Experience in an IT support or engineering role.• Strong understanding of IT systems, networks, and security principles.• Problem-solving skills and ability to work under pressure.
• Endpoint device troubleshooting• Understanding of Enterprise IT Environment• Familiarity with the industry environment and setting is a plus.• Good communication and teamwork abilities
Responsibilities• Assist in the preparation of devices for deployment• Perform administration of Active Directory as needed• Perform basic troubleshooting for device related issues• Assists in the IT Asset management task• Support the site during outages or preventive maintenance activities• Support project deliverables• Adhere to compliance posture and regulations
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What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
- Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
- Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory
