Provides first-level IT support, troubleshoots hardware and software issues, assists with installations, system administration, account access, network monitoring, IT asset management, documentation, and technology projects. The six-month internship offers hands-on experience in corporate IT infrastructure and support services.
Overview
We are seeking a motivated IT Intern to join our team for 6 months!
The IT Intern will provide support to the Information Technology team in maintaining IT infrastructure, troubleshooting technical issues, and assisting with system administration activities. This internship offers hands-on exposure to corporate IT operations and support services.
QualificationsRequirements
- Currently pursuing a Diploma or Bachelor's Degree in Information Technology, Computer Science, Network Engineering, or a related field.
- Basic understanding of computer hardware, operating systems, and networking concepts.
- Familiarity with Microsoft Windows, Microsoft 365, and common IT support tools.
- Strong problem-solving and troubleshooting skills.
- Good communication and interpersonal skills.
- Willingness to learn and adapt to new technologies.
Responsibilities
- Assist in providing first-level technical support to users.
- Support hardware and software installation, configuration, and troubleshooting.
- Help maintain IT assets and inventory records.
- Assist in monitoring network and system performance.
- Support user account creation, password resets, and access management.
- Participate in IT projects, upgrades, and system implementations.
- Document IT procedures, troubleshooting guides, and technical records.
- Perform other IT-related tasks assigned by supervisors.
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What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
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- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory
