Manager, B2B Marketing Measurement & Effectiveness

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

The Manager, B2B Marketing Measurement & Effectiveness will support PayPal's B2B Marketing measurement and investment capability, helping leadership understand how effectively Marketing is contributing to business outcomes, where opportunities exist, and how investment should evolve.
This role partners closely with B2B Marketing, Data Science, Finance, and cross-functional partners to support a fit-for-purpose measurement strategy, helping define key questions, identify data gaps, support the right analytical approaches, and translate evidence into clear business and investment recommendations.
The ideal candidate brings strong B2B marketing measurement experience and solid analytical judgment, including in environments where data is still maturing. This person won't build every model personally; instead, they'll help determine what Marketing needs to learn, ensure the right analytical approach is used, and support leadership in acting confidently even when evidence is imperfect.

Job Description:

Essential Responsibilities:

• Lead the development and execution of marketing strategies and campaigns
• Identify and recommend best practices for marketing processes and initiatives
• Analyze business trends to inform marketing decisions and strategies
• Collaborate with cross-functional teams to drive marketing projects and programs
• Monitor and evaluate the effectiveness of marketing activities
• Provide guidance and mentorship to junior marketing team members

Minimum Qualifications:

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Additional Responsibilities:

• Support the B2B Marketing measurement and effectiveness strategy, helping translate Marketing and business priorities into a clear roadmap of measurement questions, analytical needs, capability gaps, and investment decisions to be supported.

• Help build a fit-for-purpose B2B Marketing measurement framework that connects Marketing activity to relevant customer, merchant, funnel, pipeline, revenue, and commercial outcomes based on the Marketing motion and business objective.

• Support clear measurement priorities and maturity goals, helping determine what PayPal can credibly measure today, where important evidence gaps remain, and which capabilities should be developed first to improve Marketing decision-making.

• Translate B2B Marketing questions into analytical requirements, partnering with Data Science to help determine the appropriate methodology, data, assumptions, outputs, and interpretation required for the decision being supported.

• Apply fit-for-purpose measurement judgment across methods, including experimentation, incrementality, attribution, customer or account-level analysis, funnel and commercial-outcome analytics, cohort analysis, econometric approaches, and other methods as appropriate.

• Help integrate multiple sources of evidence into a coherent view of B2B Marketing effectiveness, clearly distinguishing what is known, what remains uncertain, and which conclusions are sufficiently supported to inform a decision.

• Contribute to analytically sound recommendations when data or measurement are incomplete, making assumptions and limitations explicit while helping Marketing leadership move forward with the best available evidence.

• Help build and maintain a prioritized B2B Marketing learning agenda, helping identify the highest-value questions that require stronger evidence and partnering with Experimentation, Data Science, and other teams to close those gaps over time.

• Support the framing of B2B Marketing investment scenarios and trade-offs, helping translate measurement findings into clear recommendations on where Marketing should increase, decrease, or shift investment across markets, audiences, programs, channels, and customer segments.

• Partner with the Global Marketing Investment & Measurement team on enterprise allocation questions, providing the B2B evidence, scenarios, constraints, and recommendations to help compare investment opportunities across the broader Marketing portfolio.

Preferred Qualifications:

• 5+ years of relevant experience in B2B marketing measurement, B2B marketing analytics, marketing effectiveness, GTM analytics, revenue analytics, Marketing Strategy & Performance, or a related field; or an equivalent combination of education and experience.

• Experience contributing to a B2B Marketing measurement capability, framework, roadmap, or operating model, including in environments where data or measurement are still maturing.

• Experience defining appropriate outcomes and KPIs for different B2B Marketing motions and connecting leading Marketing indicators to downstream customer, merchant, pipeline, revenue, or other commercial outcomes.

• Working knowledge of multiple Marketing measurement approaches, including experimentation, incrementality, attribution, funnel or pipeline analytics, cohort analysis, customer or account-level analysis, econometric methods, and other fit-for-purpose approaches.

• Ability to help select the appropriate measurement approach for a business question based on available data, customer journey, scale, analytical feasibility, required precision, and the decision being supported.

• Experience working with incomplete, fragmented, or imperfect data and developing a clear analytical point of view without overstating the strength or causality of the available evidence.

• Experience contributing to Marketing investment scenarios, evaluating trade-offs, or recommending where B2B Marketing resources should increase, decrease, or shift based on available evidence.

• Experience contributing to a structured learning agenda and using experimentation or other analytical approaches to help close high-priority Marketing evidence gaps.

• Experience partnering across Marketing, Analytics or Data Science, Finance, GTM, CRM, data, or business teams where the information required to measure Marketing impact is distributed across functions.

• Working knowledge of marketing mix modeling is a plus but not required; candidates should understand how MMM can complement other B2B measurement approaches and work effectively with internal or external MMM experts.

• Experience within enterprise B2B, financial services, fintech, payments, commerce, platform, SaaS, marketplace, or another business with complex customer journeys and data-intensive Marketing is preferred.

Subsidiary:

PayPal

Travel Percent:

0

-

The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is:

Primary Location | Pay Range:

New York City, New York: ($116,500.00 - $173,250.00 Annually)

Additional Location(s) | Pay Range:

Chicago, Illinois: ($106,000.00 - $157,300.00 Annually) Austin, Texas: ($106,000.00 - $157,300.00 Annually) San Jose, California: ($116,500.00 - $173,250.00 Annually) Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable.

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes.  Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately.  To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us. 

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

Notice to Applicants and Employees who reside within New York City. Click here to view the notice.