Manager, Third Party Risk

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

The Third-Party Risk Manager, Audit & Regulatory will lead audit, regulatory, and examination management for the First Line of Defense (FLOD) execution of PayPal’s Third-Party Management Program. This individual contributor role is accountable for responding to internal audits, regulatory exams, regulator and partner requests, and regulatory reporting (such as the DORA register) accurately and on time, backed by well-organized data and due diligence evidence. The role is also the primary FLOD point of contact for Second Line of Defense (SLOD) control partners and policy owners across each risk domain, as well as Entity Service Owners (ESOs), and participates in risk forums to share feedback, trends, and change requirements. The successful candidate will offer a data-driven strategic perspective, sound business judgment, agility to adapt to changing priorities, and the ability to work and communicate collaboratively across multiple teams and geographies.

Job Description:

Essential Responsibilities:

• Lead and refresh risk assessments, including risk identification, documentation, rating, and control evaluation.
• Oversee the documentation of procurement processes and controls within a new system of record, ensuring regular revalidation.
• Support and manage enterprise-wide risk management programs, including the documentation and resolution of issues and incidents.
• Develop and maintain comprehensive risk and control inventories, including processes, risk mitigations, risks, and controls.
• Ensure accurate maintenance of governance, risk, and compliance tool data for areas of responsibility.
• Manage and execute risk programs for specific functional areas.
• Provide detailed assertions on risk exposure and present escalated risks to senior management.
• Maintain a strong understanding of risk management principles and PayPal products within areas of responsibility.
• Represent the business line in first-line risk forums.
• Lead global and cross-functional initiatives to drive change in a fast-paced environment.

Minimum Qualifications:

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

• 7+ years of third-party risk management, risk and controls, compliance, audit, or regulatory management experience

• Demonstrated experience managing regulatory exams, internal or external audits, or regulatory reporting in a regulated (preferably financial services or payments) environment

• Working knowledge of third-party and outsourcing regulatory expectations (e.g., DORA, APRA CPS 230, UK FCA, Canada RPAA, NYDFS)

• Strong data analysis and reporting skills; experience with dashboards and third-party risk or GRC tools (e.g., Certa, AuditBoard, ServiceNow, or similar)

• Proven ability to build relationships and influence subject matter experts, policy owners, and senior stakeholders across functions and geographies

• Excellent analytical, problem solving and decision-making ability

• Strong organizational skills; able to manage multiple deadline-driven requests and shifting priorities in a fast-paced environment

• Demonstrated leadership and project management experience

• Strong verbal, written, presentation (PowerPoint), and interpersonal communications skills

• Ability to present technical details to a non-technical audience, including auditors and regulators

• Comfortable working both independently and collaboratively in a hybrid in-office ways of working environment

• Experience applying AI or automation to streamline reporting and evidence collection is a plus

Subsidiary:

PayPal

Travel Percent:

0

-

The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is:

Primary Location | Pay Range:

Omaha, Nebraska: ($94,000.00 - $134,750.00 Annually)

Additional Location(s) | Pay Range:

Chicago, Illinois: ($95,500.00 - $141,900.00 Annually) Austin, Texas: ($95,500.00 - $141,900.00 Annually) Scottsdale, Arizona: ($94,000.00 - $134,750.00 Annually) Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable.

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes.  Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately.  To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us. 

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.