Marketing Specialist - Consumer Marketing

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

This role is responsible for marketing campaigns focused on digital platforms and solutions to deliver customer-centric, multi-channel marketing programs to maximize customer growth, retention and engagement. Identifies and communicates key performance indicators to ensure marketing strategies are yielding positive return on investment as well as to modify and optimize campaigns as necessary.  Uses segment specific marketing strategies and media to launch marketing programs in collaboration with agencies, product, and activation teams. Collaborates with internal partners to ensure that all marketing programs are in accordance with all laws, regulations and bank policies.

Working closely with business line partners, the specialist will leverage data and analytics to deliver marketing across channels including email, online, mobile, ATM, social media, and other channels. Coordinates with marketing channel partners to develop channel specific content and testing plans. They will develop campaign themes and creative assets across channels. They will work with our analytics partners to track key performance indicators to ensure marketing strategies are yielding positive return on investment and to optimize strategies, tactics and content as necessary.

The right candidate will be adaptable and able to learn systems and compliance requirements that can change on a frequent basis. Candidates should have a proven ability to thrive in a complex, fast-paced environment and adapt to the always changing financial market environment.

Basic Qualifications:

• Bachelor's degree, or equivalent work experience

• Six or more years of related experience in marketing and marketing strategy with proven ability to deliver results

Preferred Skills/Experience:

• Ability to lead projects and provide marketing that is data-driven, customer-centric, and relevant

• Proven ability to manage multiple projects and assignments that are completed on time and on budget

• Ability to collaborate with research teams and leaders to adapt strategies based on research findings and campaign results

• Self-motivated with the ability to work independently while taking direction as needed

• Adaptable and comfortable shifting priorities based on business needs

• Strong organizational, interpersonal and team building skills

• Excellent written and oral communication skills, including presentation skills

• Proficiency with Microsoft Office Suite, including PowerPoint, Word, Excel, and Teams

• Experience working with Adobe Workfront

• MBA or equivalent markers of high achievement are a plus

Location Expectations:

This role is hybrid. Team members who are in a hybrid role typically spend three days a week at the listed U.S. Bank location(s), while having flexibility on their work location for the other working days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.