National Credit Coordinator (100% Remote)

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This position has been segmented "Remote Anywhere" meaning the work is completed 100% remote anywhere in the U.S. except Hawaii or United States Territories.

Workstream Specific Responsibilities- 95%
• With limited direction makes credit decisions and establish payment terms within assigned authorities per Corporate Credit Policy Matrix; collects on national/large complex delinquent accounts and maintains portfolio for accuracy.
• Monitors and controls customer account applications/set ups for ownership linkage ensuring national or local account exposures are linked with the same ownership ID for aggregation purposes
• Ensures proper and complete documentation is obtained, analyze and suggest/approve credit terms for new customer accounts based on Credit Policy matrix
• Sets up customer accounts and secures proper credit approvals for terms
• Responsible for gathering financial and other credit information to be used in risk analysis to develop/modify credit limits for potential/existing customers
• Establishes root cause delinquency and maintains communication with sellers and/or USF customers within assigned portfolio to ensure expeditious collections of issues with rapid resolution of past due accounts
• Manages customer accounts receivable for terms compliance and  ensures skipped invoices, short paid invoices, credit memos, and unapplied cash are resolved timely
• Creates amicable, effective payment plans on past due accounts and follows protocol for courtesy and demand letters as necessary to effect proper collection
• Prepares annual credit reviews/ write-ups and recommends credit limits in accordance with the Corporate Credit Policy.
• Assists their manager or supervisor to ensure compliance with all regulatory requirements including Sarbanes Oxley (Sox)controls
• If accounts are related to a GPO, be able to follow collection guidelines previously established
• Make recommendations or assist other team members to assign and provide documentation of uncollectible accounts to the centralized third-party collections group at the Support Office; may code and recommend accounts for write-off
• Assists with credit reporting requirements
• Participates in special projects or tasks as assigned/requested by manager or supervisor
• Other duties as assigned by manager
Personal Development – 5%
• Update to personal Individual Development Plan (IDP) and prepare for check-ins with your leader.
• Engage in formal US Foods performance management process.
• Strive to learn and benchmark against industry trends as well as be engaged in industry peer groups.
• Pursue other personal learning and development initiatives.
SUPERVISION: None
ROLE SEGMENTATION: Remote
QUALIFICATIONS
Education/Training:
• High School Diploma or GED Required
• Associates degree or Credit Business Associate (CBA) Certification is desired
Related Experience/Requirements:
• 2 years’ data entry experience working in Credit/Collections performing account reconciliations or in a financial related role is required
• 1-2 years’ experience utilizing D&B, and other financial & risk management tools required
• 1-2 years’ experience approving credit terms, managing portfolio for adherence to credit terms, collecting amounts due, and resolving aged items is required
• Food service or similar distribution experience is desired
Knowledge/Skills/Abilities: 
• Intermediate MS Office skills required with strong Excel skills (ability to create pivot tables, VLOOKUP and basic formulas required).
• Ability to effectively communicate both verbally and in writing in a clear and concise manner under pressure so others will understand.
• Ability to work using multiple screens using different applications
• Ability to balance multiple priorities while meeting deadlines.
• Ability to work independently and in a professional manner.
• Ability to make risk management decisions for customers and collaborate with next level management on those with high degree of complexity
• Ability to guidance other team members regarding best practices and complex situations.
• Strong problem-solving skills with the ability to find the root cause of issues.
• Ability to collaborate cross functionally with internal associates and other stakeholders on past due AR to remedy and reach resolutions.
• Proficiency in using a variety of web based and mainframe systems to perform job activities.
• Must have attention to detail.
Physical Requirements:
• Must be able to perform data entry and focus on work for 8 hours a day

This role will also receive: overtime compensation​

​Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html.

Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state or local minimum wage thresholds).  The expected base rate for this role is between

***EOE – Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status***