Observability Engineer

Position Summary

What will your job entail?

Key Responsibilities:

• Lead the design, deployment, and management of observability tools including Datadog, Dynatrace, Azure Monitor, and Splunk.

• Develop and maintain dashboards, alerts, and reports to provide actionable insights into system health and performance.

• Collaborate with infrastructure, application, and DevOps teams to define observability standards and best practices.

• Drive integration of observability platforms with CI/CD pipelines and cloud-native environments.

• Analyze telemetry data to identify trends, anomalies, and opportunities for optimization.

• Mentor junior engineers and promote a culture of observability across the organization.

• Evaluate emerging technologies and recommend enhancements to the observability stack.

• Ensure compliance with security and governance policies in monitoring implementations.

Required Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).

• 5+ years of experience in infrastructure monitoring, observability, or site reliability engineering.

• Hands-on expertise with Datadog, Dynatrace, Azure Monitor, and Splunk.

• Strong understanding of cloud platforms (especially Microsoft Azure) and hybrid environments.

• Proficiency in scripting languages (e.g., Python, PowerShell) for automation and data manipulation.

• Experience with log aggregation, distributed tracing, and metrics collection.

• Excellent problem-solving skills and ability to work in a fast-paced, collaborative environment.

• On-site in Williamsville, NY-Chicago, IL- Kansas City, MO

Preferred Qualifications:

• Certifications in observability tools or cloud platforms (e.g., Azure Administrator, Dynatrace Professional).

• Experience with containerized environments (Kubernetes, Docker).

• Familiarity with ITIL or incident management frameworks.

• Knowledge of AIOps and machine learning applications in observability.

• *****Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time*****

Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.

Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them — and their family members — achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more.

The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit our website https://benefits.ryansg.com/. 

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at [email protected] 

The above is intended to describe this job's general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.