At WinnCompanies, our work starts with people — the residents who call our communities home, the neighborhoods we help strengthen, and the 4,600+ team members across 30 states, Washington, D.C., and Puerto Rico who make it all possible. As an award-winning owner, developer, and manager of high-impact, mixed-income apartment communities, we are proud to be one of the nation’s leading managers of multifamily housing and one of the largest operators of affordable housing communities.
We bring together people who care about quality housing, meaningful service, and making a difference every day. Through our innovative resident services platform and commitment to exceptional communities, we offer career opportunities for individuals who want their work to create lasting impact.
Interested in learning more? Visit WinnCompanies to explore our benefits, mission, communities, and career opportunities.
About the Opportunity
WinnCompanies is looking for an Occupancy Specialist I to join our team at Patrick Sullivan Apartments, a 479-unit senior, affordable housing community located in Chicago, IL.
In this role, you will be responsible for assisting the Property Manager with the initial, interim, and annual tenant recertifications at the property.
The pay range for this role is $22.00-$23.00 per hour. The selected candidate will adhere to the following schedule: Monday through Friday from 8:00AM to 5:00PM and rotating Saturdays from 8:00AM to 12:00PM.
Responsibilities:
- Process initial, interim, and annual resident certifications and recertifications.
- Conduct resident interviews and collect documentation required to determine eligibility and continued program participation.
- Verify income, assets, and household information through third-party verification sources and EIV.
- Prepare and maintain Forms 50058 and 50059 and related compliance documentation.
- Ensure resident files are accurate, complete, and compliant with HUD, RAD, PBV, tax credit, and other applicable affordable housing program requirements.
- Maintain accurate resident and prospect information within Yardi property management software.
- Monitor recertification deadlines and ensure all required notices, reports, and documentation are completed on time.
- Assist with resident move-ins, transfers, and other occupancy-related activities.
- Support management during compliance reviews, audits, and inspections conducted by ownership groups, regulatory agencies, and housing authorities.
- Maintain waitlists and ensure applicant processing complies with fair housing and program regulations.
- Provide excellent customer service to residents, applicants, and community partners.
- Perform other duties as assigned.
Requirements:
- High school diploma or GED equivalent.
- 1-3 years of relevant work experience.
- Minimum of 1 year of recertification experience.
- Experience with HUD, Project-Based Voucher (PBV), Project-Based Section 8, RAD, Public Housing, Housing Choice Voucher (HCV) or similar affordable housing programs.
- Working knowledge of Forms 50058 and/or 50059.
- Experience using EIV (Enterprise Income Verification).
- Experience with Yardi property management software.
- Strong organizational skills and attention to detail.
- Excellent verbal and written communication skills.
- Strong customer service skills.
- Ability to manage multiple deadlines and maintain regulatory compliance.
- Must obtain the Rent Calculation certification and RIM (Rental Integrity Monitor) Certification within 120 days of hire if not already certified.
Preferred Qualifications:
- Associate's degree.
- Experience with LIHTC/Tax Credit programs.
- Affordable housing compliance experience.
- RIM (Rental Integrity Monitor) Certification.
- SHCM, COS, CPO, TCS, or similar affordable housing certifications.
- Knowledge of HUD Handbook and affordable housing compliance regulations.
Benefits & Perks
Eligible full-time U.S. employees enjoy a competitive benefits package, including:
- Generous paid time off, paid holidays, sick time, a floating holiday, and a day of service
- Medical, dental, and vision coverage, plus HSA, FSA, and dependent care savings options
- 401(k) with company match and company-paid life, AD&D, and long-term disability insurance
- Tuition reimbursement, professional development opportunities, and career growth resources
- Wellness programs, employee assistance resources, commuter benefits, and employee discount programs
- Flexible work options for eligible positions
Learn more about our benefits at https://www.winnbenefits.com.
If you are a California Resident, please see our Notice of Collection here.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.
Internal candidates, please apply here: Internal Careers Hub
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