Provides L2/L3 administration and support for on-premises Hyperion and EPM Cloud environments. Responsibilities include resolving user tickets, performing data fixes, debugging HFM, DRM, and Essbase issues, patching, managing services and certificates, maintaining forms, reports, business rules, and data integrations, and implementing prioritized bug fixes. Requires expertise with PBCS/EPBCS and scripting, plus strong communication and teamwork. This hybrid role requires at least two days weekly at a customer office in Chicago.
Onshore Hyperion Administrator and EPM Cloud Support1
- 12+ years of experience as a Hyperion Administrator and L2\L3 Support in EPM PBCS/EPBCS
- Work on tickets / queries raised by users
- Resolve / data fix – transactions.
- Bug-fix in the existing code base as prioritized by the customer
- On-Prem Hyperion Administration skills:
- Stop and Start of services
- Patching
- Debugging issues in HFM, DRM, Essbase
- Certificate (SSL, Ldap etc) renewals
- Experience in Forms & Reports design, Business Rules, Data Management, SmartView, RestAPI
- Working knowledge of PowerShell or Groovy scripting
- Good to have experience in FCCS, ARCS and EDM
- Excellent communication skills
- Good team player
- Hybrid work model: minimum 2 days a week from customer office in Chicago
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