Operations Director

Role Responsibilities: 

Responsibilities include but are not limited to:  

• Achieving performance key metrics; evaluates fiscal metrics and adjusts activities to meet or exceed performance expectations 

• Expense and revenue management;  

• Conducts audits ensuring all required inspections and documentation are completed accurately (including, but not limited to, food safety documentation, MOL records.) and retained to ensure a minimum potential for loss; 

• Strategic execution of local and corporate initiatives;  

• Budgeting, forecasting, compliance with government regulations;  

• Safety and security of the building, its contents and people;  

• Management and direction of staff – maintains associate relations through regular department meetings; maintains on-going interaction; keeps open communication channels with associates by answering questions and explaining policies and procedures; monitors associate morale; and implements or responds to ideas to improve associate engagement and enablement 

• Interprets trains and consistently enforces Company policies and procedures;  

• Ensures compliance with all Insurance Pooling requirements; with local, federal and provincial regulatory agencies; with licensing and log book requirements and with food safety policies, protocols and requirements;  

• Monitors the condition and maintenance of the warehouse, fleet services, equipment, software, ammonia refrigeration system, HVAC systems, fire protection, and office by ensuring that all are kept consistent with the safety, security, sanitation and appearance standards set by Sysco in an effort to reduce or eliminate operations-related injuries or accidents, damage/loss of product or equipment, and unnecessary costs; 

• Ensures contingency systems/practices/protocols are in place to eliminate business disruption; 

• Oversees emergency response or crisis management activities. Develops and maintains liaisons with local emergency management and other entities in order to facilitate plan development and response effort coordination.  Assists Safety Manager with training initiatives; 

• Evaluates and ensures the appropriate use and updating of all department software systems. 

• Responsible for the wholesome, accurate, efficient, fiscally responsible daily work and safety of Inbound and Outbound Warehouse, Transportation (Delivery), Fleet Services and Facilities. 

• Accountable for the accuracy of timecards, approvals and scheduling of direct reports 

• Complies with Sysco’s Food Safety Policy and procedures to ensure food safety, quality and legality requirements are met. 

• Understands both the economic and cultural value that a safe organization with minimal environmental impact brings to an organization. 

• Is willing to drive Environmental, Health and Safety performance by providing necessary resources and holding their team accountable to complying with EHS programs, policies, and requirements. 

• Enable, champion and embrace an inclusive culture 

• Perform other duties as assigned. 

Qualifications/Skills/Job Requirements:  

• 5 years Operations distribution management experience 

• Bachelor’s degree in Business Administration, Managerial Accounting, Supply Chain Management, Operations Management or a closely related field required; or equivalent combination of education and related experience. 

• Exposure/familiarity to Lean Six Sigma environment is an asset 

• Proficient in Microsoft Office including Excel, Word, PowerPoint, Outlook 

• Sound knowledge of the Occupation Health and Safety Act 

• The associate works non-traditional business hours including evenings, nights, weekends, holidays and on-call 

• Valid driver’s license in good standing with access to a vehicle is required 

• The associate may occasionally be required to travel (10%) to other sites or the corporate office as business needs dictate (i.e. training, business continuation, etc.)