Supervises LTL service center operations, including freight routing, scheduling, delivery appointments, billing, manifesting, performance measurement, personnel management, recruiting, training, safety compliance, and accident investigations. The role coordinates drivers and dockworkers, maintains facility standards, communicates with customers, and supports efficient, safe freight movement.
Overview
Physical DemandsThis position requires the ability to perform a combination of administrative and operational duties in an office and dock environment. Duties may include standing and walking for extended periods, pushing or pulling equipment, operating material-handling equipment, and occasionally assisting with physical dock tasks such as handling freight and related materials. * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Stable and growing organization
- Competitive weekly pay
- Quick advancement
- Professional, positive and people-centered work environment
- Modern facilities
- Clean, late model equipment
- Comprehensive benefits package: Health, Dental, Vision, AD&D, etc.
- Paid holidays (8); paid vacation and personal days
- 401(k) plan, Company Match
As an Operations Supervisor, you will plan, schedule, coordinate and implement methods and procedures that will ensure the most efficient and economical routing and movement of customers’ freight in an error-free manner.
- Compile production and service records and measure conformance to standards
- Inspect and measure performance of personnel resulting in changes in work practices necessary to improve overall Service Center operations
- Review logs and reports and confers with shift personnel to ascertain pertinent scheduling, production and administrative support requirements
- Set up appointment freight deliveries
- Perform and or assists with billing, rating, manifesting and analysis of freight weight and size
- Maintain excellent communication with external and internal customers
- Assist with training, development and evaluation of production and/or clerical personnel performance and recommends or initiates documentation
- In conjunction with the Service Center Manager, recruit, qualify, interview, hire, train and develop Service Center personnel
- Ensure that Service Center premises are protected and maintained
- Assist in the investigation, reporting and initiation of corrective actions for accidents, job related injuries employee discrepancies
- Understand and apply company safety practices including DOT, EPA, ICC and OSHA rules and regulations
- Assist with the facilitation of information meetings with Service Center team members
- Effectively handle special assignments as directed
- Knowledge of the LTL/ Transportation Industry
- Has managed Drivers and Dockworkers
- Knowledge of the surrounding geographical area to the Service Center
- Legally eligible to work in the United States
- Must be at least 18 years of age
- Fluent in English
- Stable and growing organization
- Competitive weekly pay
- Quick advancement
- Professional, positive and people-centered work environment
- Modern facilities
- Clean, late model equipment
- Comprehensive benefits package: Health, Dental, Vision, AD&D, etc.
- Paid holidays (8); paid vacation and personal days
- 401(k) plan, Company Match
Starting Pay: $70,000 per year. This amount reflects total compensation (base + bonus).
Pay does vary depending on relevant industry experience.
Physical DemandsThis position requires the ability to perform a combination of administrative and operational duties in an office and dock environment. Duties may include standing and walking for extended periods, pushing or pulling equipment, operating material-handling equipment, and occasionally assisting with physical dock tasks such as handling freight and related materials. * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Dayton Freight Lines, Inc. Crest Hill, Illinois, USA Office
16911 Enterprise Blvd, Crest Hill, United States, 60403
Dayton Freight Lines, Inc. Des Plaines, Illinois, USA Office
1000 E. Northwest Hwy, Des Plaines, United States, 60016
Dayton Freight Lines, Inc. Hampshire, Illinois, USA Office
210 Metrix Drive , Hampshire, United States, 60140
Similar Jobs
Agency • eCommerce • Information Technology • Consulting
Supervise digital shelf operations across multiple retail partners, maintaining product content accuracy, compliance, syndication, and discoverability. Monitor alerts, conduct PDP audits, analyze pricing and category trends, and deliver client reporting with actionable recommendations. Execute approved content and keyword optimizations, manage retailer tickets and workflows, coordinate with Brand, Marketing, Sales, and creative teams, and document processes. Support retail readiness, cross-retailer initiatives, and continuous improvement for CPG clients.
Top Skills:
84.51°CircanaGs1Kroger Retailer PortalExcelNielsenProfiteroSalsifySam'S Club Retailer PortalStacklineSyndigoTarget Retailer Portal
Software
Supervise BPO agents, monitoring attendance, productivity, performance, quality, and service levels. Communicate operational changes, enforce policies, prepare accurate reports, coach and motivate agents, provide feedback, handle escalated customer interactions, streamline procedures, and support disciplinary actions. The role requires strong English communication, Excel reporting skills, problem-solving ability, resilience under stress, and availability for rotating 24/7 shifts.
Top Skills:
Excel
Logistics • Transportation
Supervise service center operations, including freight routing, scheduling, deliveries, billing, manifesting, personnel performance, recruiting, training, safety, and facility maintenance. The role manages drivers and dockworkers, monitors operational standards, supports corrective actions, and ensures efficient, compliant movement of customer freight in office and dock environments.
Top Skills:
DotEpaIccMaterial-Handling EquipmentOsha
What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
- Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
- Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory



