This position is responsible for directing and managing the day to day logistics operations for the Walgreens remodel programs that involve GNFR items. Identifies and partners with different carriers and warehouses throughout the country, manages material safety stock, collaborates with different business partners on logistics requirements. Works to improve the efficiency of the overall distribution of non-merchandise items to Walgreens new, remodel, and project stores while meeting program deadlines.
•Manages the work of coordinators and consultants; allocates resources to meet operating plans, including forecasting, hiring, and reduction of consultant labor based on project demands and knowledge of NMSC requirements.
•Ensures the ongoing training and development of direct reports. Develops and mentors staff through on-boarding, open communication, training and development opportunities and performance management processes; creates and maintains employee morale and motivation; ensures the team is appropriately staffed with required competencies; fosters a diverse and inclusive workplace.
•Assists in the management and oversight of the take-off and ordering process for new stores, remodels, and other special projects. Proactively meets with business owners and design partners to document ordering criteria for every area of the store. Responsible for keeping all information up-to-date and sharing with the larger NMSC team.
•Manages the escalation of store specific ordering issues between NMSC, design partners, business owners, and the execution team. Ensures the team works proactively to avoid any material defects.
•Partners with group procurement to determine the best logistics strategy for each program. Participates in the RFP and bidding process. Creates communication processes and required reporting for transportation carriers, warehouses, and other logistics stakeholders.
•Attends program level meetings for all projects to represent Non-Merchandise Supply Chain. Over sees teams’ assembly of status updates and presents to the larger group. Brings key issues back to the group for resolution.
•Assists in the management and oversight of the accuracy and completion of data validation checks, PO checklists, and other data reports. Responsible for management of the obtaining, cleaning, and importing of purchase order data from purchasing sources daily. Holds team members accountable for completing these reports in a timely and accurate manner.
•Supervises all vendor communication for new stores, remodels, and other special projects. Proactively meets with group procurement and vendors to document ordering processes and resolve any gaps.
•Accountable for the resolution of material issues within the team’s SLA for all new store and remodel programs; including phone calls, emails, deliveries, etc. Enforces quality and customer service standards and directs team leads in identifying trends and recommending system improvements.
•Resolves escalated issues from team members in a timely and organized manner; including but not limited to issues with purchasing, warehousing, vendors, and business owners. Responsible for leading the team to identify cost savings and efficiencies around all material issues.
•Assists in the management and oversight of the team member’s reallocation of previously purchased items that are held in non-Walgreens warehouses; including working with business owners to identify need for items and informing other NMSC of plans for reuse.
•Ensures the overall accuracy and validity of ordering, tracking, and communication regarding non-merchandise orders to field teams and management; anticipates and escalates issues to management in a timely and organized manner.
Walgreens (www.walgreens.com) is included in the Retail Pharmacy USA Division of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), a global leader in retail and wholesale pharmacy. As America’s most loved pharmacy, health and beauty company, Walgreens purpose is to champion the health and wellbeing of every community in America. Operating more than 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving approximately 8 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with platforms bringing together physical and digital, supported by the latest technology to deliver high-quality products and services in local communities nationwide.