Client Operations Associate
Sorry, this job was removed at 8:45 a.m. (CST) on Monday, January 23, 2023
By clicking Apply Now you agree to share your profile information with the hiring company.
Duties & Responsibilities:
- Collaborate with Product, Development, and Advisory teams to lead efforts toward automation and scalability.
- Identify tasks that can be automated, clearly document how, and work with leads on prioritization.
- Identify and solve problems by reviewing related information, evaluating options, and implementing solutions.
- Create current-state and ideal-state workflow diagrams and process maps.
- Work closely with client-facing teams to ensure timely implementation of solutions.
- Analyze data feeds received from clients and perform basic testing and data validation to confirm requirements have been met.
- Maintain and ensure monthly databases are delivered on-time to our customers.
- Responsible for the scalable comprehension, ingestion, and deployment of client data.
- Use your knowledge of SQL to perform data analysis based on business requirements and data profiling reports.
- Clearly document that any gaps found during QA are documented and addressed.
- Serve as a technical resource in resolving client issues related to database or other data issues.
- Track towards project milestones and communicate progress to leadership, cross-functional team members, and other stakeholders.
- Ensure the security, confidentiality, and integrity of client information for yourself and your team.
- Granted elevated privileges to help maintain the information of the security of the organization.
- Responsible for provisioning approved client access to the Pareto web application.
Requirements
Required Qualifications:
- A Bachelor's degree in Data Analytics, Information Systems, or other related degrees.
- 2-4 years of relevant QA/Testing or Technical Process Improvement/Optimization experience, ideally in a product or software company.
- Demonstrate an analytical mindset with great attention to detail.
- Proficiency using SQL.
- Experience working with large datasets.
- Positive, flexible and self-motivated attitude, along with the ability to work as a collaborative team player.
- Ability to set priorities and work on multiple tasks simultaneously.
Preferred Qualifications
- Knowledge of existing Pareto solutions, their business applications, and how to critically assess quality and efficiency.
- Knowledge of relational database concepts.
Successful candidate must be willing and able to travel, when necessary. Estimated travel is approximately 10%.
Read Full Job Description