Director Business Continuity & Crisis Management
Discover. A brighter future.
With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description
The Director, Business Continuity and Crisis Management is responsible for leading the design, development, maintenance, and execution of business continuity program management, incident and crisis management, and coordinate recovery activity from business interruptions. The position requires leadership experience driving enterprise programs, strategic thinking, and incident and risk management experience and business continuity. Oversees the implementation of these programs' governance framework, incident response and crisis management capabilities.
Responsibilities:
- Sets strategic direction of the governance, execution, and maturation of the Business Continuity Program and Incident and Crisis Management Program
- Establishes and maintains strategic relationships with key stakeholders and cross-functional partners to drive business strategies, create resilient business processes, determine impact on recovery strategies. Develops policies, standards, incident response playbooks and promotes risk management
- Understands and applies internal policies, standards, procedures, laws and regulations, and industry best practices with respect to business continuity and incidents and crises response
- Drives business continuity plan development and reviews to include Business Impact Analysis, Plan Maintenance, and Training and Exercise Execution. Continuously evaluate business process plans, key technology and vendor dependencies, and recovery strategies to ensure resiliency
- Leads incident response coordination to promptly and effectively identify and recover capabilities when disruptions occur to business activities. Develop complex scenarios and execute tabletop exercises and working sessions to develop corporate capabilities to respond to incidents expeditiously
- Serves as an advisor to the lines of business on business continuity planning and incident and crisis response
- Provides timely coaching, feedback, and direction to employees to help them develop their capabilities and enable them to perform to their potential
Qualifications:
- Bachelor’s Degree in Security and Intelligence
- 10+ years of experience in Risk Management, Business Continuity Management, Incident Response or related
- 10+ years of experience managing people
- 10+ years of experience in Process Management, Systems Security or related
- 6+ years of experience in Business Continuity Governance, Operational Risk Management and/or Operational Resiliency or related, preferred
#LI-DF1
What are you waiting for? Apply today!
The same way we treat our employees is how we treat all applicants – with respect. Discover Financial Services is an equal opportunity employer (EEO is the law). We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Discover.