Director, Customs Compliance

| Hybrid
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Build the team, processes, and strategy to help Flexport be compliantThe opportunity:

We're looking for a Director of Customs Compliance to help lead our customs compliance team. This will include all day to day activities of the customs brokerage staff to include oversight of: Customs Service Desk, File Review Process, Post Summary Correction Process, Annual Customs Bond Management, Power of Attorney auditing in addition to assisting in the building of our team and service offerings.

You will:

  • Lead and develop the team of compliance specialists responsible for ensuring compliance with regulatory obligations for Customs and related government agencies
  • Lead compliance-related projects and initiatives including new permit applications, regulatory change projects, system design and implementation
  • Provide timely and accurate advice on compliance requirements and work with relevant stakeholders to design and implement appropriate controls
  • Conduct risk assessments and manage the compliance monitoring and file review program in accordance with regulatory expectations and best practices
  • Serve as the lead to all regulatory and third party audit review and inquiries

You should have:

  • 10+ years of Customs, Trade and Regulatory experience, managing compliance programs and related systems
  • Leadership experience, coaching, and developing teams, with an ability to manage remote teams and work with global counterparts
  • Extensive experience interacting with regulators and law enforcement
  • Strong project management skills with an interest in technology enablement for scale
  • Strong analytical skills and ability to identify and solve problems
  • Strong communication skills (written and verbal)
  • A Customs Brokerage License

About Flexport:

We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. Read about three big ways we’re moving forward after our recent $1B investment from SoftBank Vision Fund in February 2019.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • RubyLanguages
    • ReactLibraries
    • ReduxLibraries
    • Ruby on RailsFrameworks
    • Google AnalyticsAnalytics
    • PeriscopeAnalytics
    • AsanaManagement
    • ConfluenceManagement
    • TrelloManagement
    • MailChimpEmail

Location

We're located near tons of restaurants and only a 10-minute walk from 3 parks!

An Insider's view of Flexport

What’s the vibe like in the office?

The people in this office are the cream of the crop. They’re down to earth and razor-sharp. You could go up to anyone in the office, ask them a question, and they will stop whatever they were doing and help you out every time.

Victoria

SMB, Account Executive

What's the biggest problem your team is solving?

We are solving the extreme complexity and opacity of trucking coordination and execution in international supply chains. We bring visibility and control to our customers while also reducing operational overhead.

Uri

Director, Engineering

What makes someone successful on your team?

Ownership. Our company is growing quickly and the surface area of our product is growing quickly as well. The strongest contributors identify important projects and see them through completely. They are proactive from the initial research and design phases to the post-launch productive monitoring. As Flexport grows, they emerge as natural leaders.

Max

Senior Staff Engineer

How does your team reward individual success?

Every team member's accomplishments are integral to their peers' success which, in turn, stimulates each of us to celebrate each others wins and nominate one another for projects and roles that facilitate unparalleled career development.

Ellen

Solutions Consultant

What are Flexport Perks + Benefits

Flexport Benefits Overview

Flexport is an employee forward company. We know that life comes first and want you to take the time you need with our flexible paid time off program. We offer 100% covered health, vision, and dental insurance, 401K, performance bonuses, stock with a 10-year tax option, commuter benefits, a generous maternity (18 weeks with a phase back program that offers reduced hours and flexible schedule during their first month back) and paternity leave (8 weeks), free lunch and snacks, dog-friendly offices, pay equity, career advancement, and more.

Culture
Volunteer in local community
Partners with nonprofits
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Diversity
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
Company equity
Performance bonus
Child Care & Parental Leave
Generous parental leave
Family medical leave
Adoption Assistance
Vacation + Time Off
Unlimited vacation policy
Flexport's flexible PTO policy allows employees to take as many days off as they need, providing they get manager approval.
Paid volunteer time
Flexport encourages employees to give back with paid volunteer time off up to 10 hours per year.
Paid holidays
Flexport gives all full-time employees paid time off to observe all major holidays.
Paid sick days
Office Perks
Commuter benefits
Flexport offers pre-tax commuter benefits for all full-time employees.
Company-sponsored outings
Company-sponsored happy hours
Pet friendly
Recreational clubs
Relocation assistance
Home-office stipend for remote employees
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program

Additional Perks + Benefits

We're proud that we collectively speak over 40 languages and live on 3 continents. We strive to create a workplace where candidates, employees, and all community members within Flexport’s ecosystem of connected organizations are encouraged to share their stories, celebrate their cultures, and learn from one another. Joining Flexport means joining a truly global community.

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