Director of Merchant Analytics and Success

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Work directly with America's best employers to bring joy to millions of employees! 

Note: At PerkSpot, the safety and wellness of our employees is our top priority. To provide our employees with the support they may need to maintain their personal health and wellness, our office is open and available for those employees who are interested in using it. Our long term goal is for PerkSpot employees to return to our Chicago office, however working remotely will be an option until everyone is comfortable, and it is 100% safe for all to return. 

We’re looking for a talented Director of Merchant Analytics and Success to work with some of the biggest and best brands in America. 

You will build PerkSpot into a valuable and trustworthy marketplace with engagement that grows over time, and ensure our operations run smoothly and consistently, at a scale across millions of members and thousands of merchants. 

About PerkSpot

PerkSpot is an employee benefits company that offers exclusive discounts, as well as rewards and recognition, to millions of employees. We work with America’s top employers to offer the best perks and discounts to millions of employees. These exclusive savings are a great recruitment and retention tool that allows their employees to take advantage of unique opportunities and feel great about their company. We help employees from over 1,000 companies like Spotify, Walgreens, McDonald's, and Lyft to save on everything from gym memberships and movie tickets to electronics, new cars, and travel.

Profitable and growing, our company was founded in 2006 by good people with great vision, and we’re carrying on the work they started. In 2018, our company was proud to announce an additional investment of $50 million dollars from Susquehanna Growth Equity. As we continue to grow, we’re proud of our leadership position in the industry, but we’re committed to doing more - developing better products, reaching more employers, and getting more employees engaged with our platform. Our passion is to make every place a great place to work, starting with our own. We’re a big platform, but still a small team. That means we’re going to trust you with more responsibility than elsewhere and invest in you more.

Meet the Marketplace Team 

Our Marketplace team focuses first on the needs of our members, working to build a valuable and trustworthy marketplace with engagement that grows over time. The team focuses on engaging and delighting our members, by maximizing the utilization of our personalization and communication capabilities. Simultaneously, they measure and monitor the success of our merchants within the marketplace to ensure their advertising dollars are effective. To be successful, PerkSpot must balance the needs of our members and our merchants; the Marketplace team identifies and prioritizes aspects of improving the members’ journey that will result in tangible improvements in member conversion and delight, which ultimately benefits our merchants as well. The team works with Product, Engineering, and Business Development to ensure PerkSpot pursues the right priorities. 

Life As A Director of Merchant Analytics and Success

  • Deliver on objectives to achieve targets for revenue and leads
  • Deliver on objectives ensure merchants are successful within the platform
  • Collaborate cross-departmentally to ensure smooth operations and effective project execution
  • Oversee individual product lines that don’t have a GM
  • Drive improvement and investment efforts to improve merchant success

How To Catch Our Eye 

  • Previous online advertising and marketing experience; 8+ years with clear P&L responsibility
  • Experience in account management, sales or management consulting is highly desirable
  • Demonstrated skills in project management, data analysis and leadership

The Perks of Working at PerkSpot

We’re a big platform, but still a small team. That means we’re going to trust you with more responsibility than elsewhere, and invest in you more. You’re going to grow – a lot.

We’re a small team of people with an office in Chicago’s River North neighborhood. When we are in the office, we dress how we like, boast an open time-off policy, stock a good beer selection, and we’re pretty obsessive about our coffee. Most of all, we welcome good people with lots of energy and enthusiasm.

PerkSpot offers the full suite of benefits you’d expect from a profitable, established company, including health and dental insurance, a generous parental leave policy, 401(k), pre-tax transit benefits, and fully-funded disability coverage. We have in-office bike storage, a private gym, and a shower on-site.

We hold weekly all-company get-togethers where we learn from what went wrong and celebrate what went right. Every week at PerkSpot, we aim a little higher and get a little bit better than the previous week.

How to Apply

All applications will be kept strictly confidential. Please submit a resume AND cover letter (we know it is old school, but a cover letter is very important to us) telling us how you stack up to the qualifications, plus any other information you feel would be relevant to PerkSpot. Don’t be afraid to show your spark and personality!

All positions require a full background screening.
 


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Technology we use

  • Engineering
    • C#Languages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • .NET CoreLanguages
    • jQueryLibraries
    • ModemizrLibraries
    • ASP.NETFrameworks
    • Elastic SearchDatabases

Location

320 W Ohio St, Chicago, IL 60654

An Insider's view of PerkSpot

What projects are you most excited about?

The projects that excite me the most are ones where I'm able to collaborate cross-functionally to creatively market the company. With a product that is always evolving, it's exciting learning and expanding my knowledge as a marketing professional while telling the brand's story to a variety of different industries and audiences.

Courtney

Senior Content Marketing Associate

What makes someone successful on your team?

Having a strong sense of curiosity goes far on the PerkSpot Finance team. We are always pushing to dig deeper on analysis and provide the “why” behind the numbers. We want our partners across the business to have the information they need to be successful. If they succeed, then we’ve done our jobs.

Mel

Director of Finance

How do your team's ideas influence the company's direction?

The tech team has a lot of influence over how solutions are implemented, leading to scalable, reliable solutions which provide great value to our users. Ultimately these design decisions help grow the business by providing a great user experience!

Chris

Manager of DevOps

How does your team reward individual success?

Each week a member of our team is recognized as the PerkSpot "Star" of the week. They recieve a big trophy to position on their desk for the week and receive credits to spend in our gift card platform. This person has gone above and beyond to help the company and/or support multiple teams on a special project or initiative.

Anthony

Senior Account Executive

What are PerkSpot Perks + Benefits

PerkSpot Benefits Overview

PerkSpot offers the full suite of benefits you’d expect from a profitable, established company, including health and dental insurance, 401(k) with company match, pre-tax transit benefits, and fully-funded disability coverage. We have in-office bike storage and showers on-site.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Mental health benefits
Financial & Retirement
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Company sponsored family events
Vacation + Time Off
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Some meals provided
Company-sponsored happy hours
Pet friendly
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Paid industry certifications

Additional Perks + Benefits

PerkSpot offers free Financial Advisory services to all our employees from an outside Financial Advisory firm.

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