Director Portfolio & Operations Management at Walgreens

| Chicago
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Job Summary
This role drives the operating model design based on strategic priorities and determines approach of developing the model. This role will successfully implement complex changes that integrate tightly with broader initiatives, ensures training takes place for new processes and tools and champions operating model transformation.
This role is a key resource for the Fiore Project and will drive and run the program, including translating the strategy into specific goals and objectives. Serves as a collaborative leader who can maintain a big picture view of the business and can provide direction, inspiration, and experience to leaders. Focus is on executing and coordinating activities across the IT functional area. This role ensures that major, key initiatives are seen through to successful completion.


Job Responsibilities

  • Leads, drives and runs the planning and execution of major strategic cross-functional initiative in support of Digital Solutions and Company Strategy.
  • Ensures executive alignment and collaboration on cross-divisional initiatives. Oversees implementation and day-to-day run activities of the assigned program.
  • Responsible for the at least one major strategic initiative across a broad spectrum of business opportunities in support of the company’s vision.
  • Partners with other elements of Digital to ensure optimal business partner participation, elimination of redundancy of effort, and optimal quality delivery.
  • Develops and enhances assigned program(s) that improve quality and reduce costs.
  • Performs as a key resource for the Department as a translator of strategy into specific goals and objectives of Information, Services and Technology. Serves as a collaborative leader who can maintain a big picture view of the business and can provide direction, inspiration, and experience to leaders. Focus is on executing and coordinating activities across the Digital functional area.
  • Performs activities relating to connecting the dots, business partner engagement, strategic planning activities and seeing key initiatives to successful completion. Works collaboratively with leadership around running the business, with project leads around project management, and with other areas, as necessary
  • Provides data searches for industry best practices to facilitate acquiring facts, models and knowledge to be used in strategic initiatves.
  • Manages and integrates administrative functions of all Digital operating units under the Department Head.
  • Serves as advisor to the management team of the Department Head with complex and/or unusual situations in their respective areas.


Walgreens (walgreens.com), one of the nation's largest drugstore chains, is included in the Retail Pharmacy USA Division of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), a global leader in retail and wholesale pharmacy. Walgreens is proud to be a neighborhood health, beauty and retail destination supporting communities across the country, and was named to FORTUNE* magazine’s 2019 Companies that Change the World list. Approximately 8 million customers interact with Walgreens in stores and online each day. As of August 31, 2019, Walgreens operates 9,277 drugstores with a presence in all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands, along with its omnichannel business, Walgreens.com. Walgreens also provides specialty pharmacy and mail services and offers in-store clinics and other health care services throughout the United States, most of which are operated by our health care strategic partners. An Equal Opportunity Employer, including disability/veterans.

Basic Qualifications

  • At least 6 years of industry experience in IT, Digital, project management, organizational/leadership development, and/or business operations OR a High School Diploma/GED and at least 9 years of experience of industry experience in IT, Digital, project management, organizational/leadership development, and/or IT business operations
  • Experience establishing & maintaining relationships with individuals at all levels of the organization, including the executive level.
  • Experience diagnosing, isolating, and resolving complex issues and recommending and implementing strategies to resolve problems
  • Experience identifying operational issues and recommending and implementing strategies to resolve problems.
  • Experience interacting at the executive level.
  • Experience engaging with technology professionals and assisting them to look at things through a business lens
  • Experience bringing together different views, personalities, goals, and needs, and helping different stakeholders find business alignment and growth
  • At least 2 years of experience contributing to financial business decisions in the workplace.
  • At least 3 years of direct leadership, indirect leadership, and/or cross functional team leadership.
  • Willing to travel up to 10% of the time for business purposes (within state and out of state).

Preferred Qualifications

  • Bachelor’s Degree in Technology, Operations Management, or Business
  • MBA
  • Experience in Scrum, Agile or relevant methodologies.
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Technology we use

  • Engineering
  • Product
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    • SqlLanguages
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    • Microsoft ProjectManagement
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Location

Developed and diverse suburb in N.Chicago. Opening our new Tech Office downtown at the Old Chicago Post Office in January 2020!

An Insider's view of Walgreens

What’s the vibe like in the office?

You can expect to be challenged, every day. You can also expect an extraordinarily diverse environment of collaborative professionals who are putting their talents together to fulfill the vision and mission. There are plenty of opportunities to make an impact, to grow and to learn with the team. The future of Technology is bright at Walgreens!

Carlos

Director, RunOps

What does your typical day look like?

I'm a part of the product management team where I oversee the development of complex products. A typical day for me involves juggling multiple product lines, I could easily find myself working with designers to craft mockups, defining requirements for developers, tracking development processes, or running usability tests to drive product forward.

Katrina

Sr. Business Analyst

What makes someone successful on your team?

I think the most successful individuals are those who possess two key skills 1) the ability to quickly learn and synthesize information and 2) the ability to adapt to constantly changing challenges. Given the extremely complex nature of our industry,

Emmanuel

Sr. UX Designer

How do you empower your team to be more creative?

In Rx Engineering, we are building the largest pharmacy software product suites in the industry. Innovation and quality is our DNA. We nurture through our “COOL” culture to build curiosity in new solution. We are challenged and fascinated with courage every day about this engineering journey which will change our customers’ life.

Ronnie

Director – Solution Engineering & QE

How do your team's ideas influence the company's direction?

We are faced with a host of rapid changes occurring in the healthcare and retail landscapes.. To make the most of these changes, Walgreens is adapting to the fast moving technology world of today and is committed to deploying cutting edge solutions to support our business and customers.

Doug

Senior Product Manager, Pharmacy and Retail Operations

What are Walgreens Perks + Benefits

Walgreens Benefits Overview

Walgreens offers a wide variety of benefits to eligible team members designed to support your physical, financial, and emotional well-being while helping you balance work and life. In addition to company-paid life insurance and voluntary life & personal accident insurance, the benefits below are available to our team members. To learn more visit https://jobs.walgreens.com/benefits.

Culture
Volunteer in local community
Walgreens is proud to be a Corporate Social Responsibility leader, setting the pace on some of the most important issues of our day, and our IT and digital teams are no exception.
Partners with Nonprofits
Money raised through Red Nose Day supports programs that keep children safe, healthy and educated in America and around the world.
Friends outside of work
Eat lunch together
Intracompany committees
To learn more visit https://jobs.walgreens.com/it-culture
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Every day, in a multitude of ways, the foundational principles of integrity, respect and fair dealing embraced by our founder Charles R. Walgreen inspire us.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Walgreens employees can contribute up to $500 annually to their FSA.
Disability Insurance
Disability insurance covers 6 weeks at 100% base pay, 6 weeks at 50% base pay. 50% benefit may be supplemented by PTO, frozen sick, or frozen vacation.
Dental Benefits
For dental coverage, you may choose from four plan levels ranging from a basic-only option to those with orthodontia and other major service coverage.
Vision Benefits
There are three levels of benefits for vision coverage ranging from an exam-only discount option to an enhanced PPO with both in and out-of-network benefits.
Health Insurance Benefits
You have access to competitive coverage options through the Benefits Support Center, which is the Walgreens private corporate exchange.
Life Insurance
Benefit-eligible team members are eligible for company-paid term life insurance at a benefit equal to: • 1.5 times annual base salary and $25,000 for all other hourly-paid team members
Wellness Programs
Onsite Gym
Team workouts
Walgreens team fitness initiatives include Sponsored race teams like the JP Morgan Chase Run.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Walgreens provides employees with a 401(k) matching plan called the Walgreen Profit Sharing Plan. After completing one year, we match 4% of contributions $1 for $1.
Employee Stock Purchase Plan
After 90 days of service and an average of 20 hours worked per week, you are eligible to purchase WBA stock at a 10% discount off market value.
Performance Bonus
You are eligible for a corporate bonus subject to approval by the Board of Directors (unless you are covered under another bonus program).
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Remote Work Program
Our remote work program includes work from home. Work remotely 2 days per week and/or work remotely on occasion as needed.
Family Medical Leave
Vacation & Time Off Benefits
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
The Transportation Benefit Plan allows you to save money by paying for your transportation and parking needs with before-tax dollars and payroll deductions.
Game Room
Our game room includes Ping Pong, Foosball.
Parking
We offer employees Free on-site garage parking.
Professional Development Benefits
Lunch and learns
Renewal host weekly Lunch and Learns on topics selected by our team.
Promote from within
Customized development tracks

Additional Perks + Benefits

Walgreens offers a wide variety of benefits to eligible team members designed to support your physical, financial, and emotional well-being while helping you balance work and life. To learn more visit https://jobs.walgreens.com/benefits.

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