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Hybrid

Director, Transaction Risk

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Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description 

Payments and payment form factors continue to evolve. Bad actors, fraudsters and criminals, continue to elevate their knowledge of payments, payment processing and the ability to exploit payment controls for fraudulent and deceptive uses. This Discover Global Network risk leadership role leads the teams responsible for Payment Services transaction risk management and global fraud prevention programs.

The Director of Transaction Risk oversees the Payment Services Risk Management (PSRM) risk teams that manage Fraud Prevention, Acceptable Use, Transaction Interrogation, and Risk System Development for Payment Services. The Transition Interrogation and Fraud Prevention teams have 24x7x365 incident response obligations; team members rotate being "on call"

after hours. This role works closely with Discover Global Network Product and Business Technology teams to build new systems and enhance existing risk systems. The Director of Transaction Risk is responsible for enforcing Discover's Card Acceptance Policy for Discover-accepting merchants and acquirers; and continually reviews and improves the tools that identify and terminates acceptance for violators. Additionally, this Director works with vendors, corporate risk management, relationship managers and law to ensure compliance with the Canadian Code of Conduct, Reg GG, Unlawful Internet Gambling Enforcement Act, (UIGEA), AML SAR escalation, among other higher risk and/or heavily regulated acceptance categories. Where prudent, manages the risk programs supporting merchant acceptance and volume opportunities in higher risk activity categories.

Responsibilities:

  • Head day-to-day Transaction monitoring function for DN, DCI and PULSE to detect fraud, suspicious activity or acceptable-use violations; ensuring compliance with DFS Tier 2 policy obligations.
  • Manage Discover Brand Defense Acceptable Use and High Risk Acceptance Programs 
  • Evolve operating regulations, data visibility, policies, procedures, controls and practices to drive partner compliance and rapid response
  • Manage internal threat detection capabilities
  • Enhance “unknown universe” threat detection capabilities via interaction with existing vendors as well as internal adoption of robotic technology
  • Shape the mission and execution of external organizations with whom we are members (CSIP, NCMEC, etc.) to broaden detection capabilities and cross-firm collaboration opportunities
  • Evangelize the program, actions taken or not taken with the press, regulators, legislators, advocacy groups and trade associations proactively in close collaboration with Corporate Communications, DFS Law, Investor Relations and Executive Leadership
  • Effectively lead the Payment Services (DN, DCI, CPN) Fraud Advisory and Incident Response functions in a dynamic and rapidly changing threat environment
  • Assist Payments issuers, Network Alliance participants, DCI franchisees, Acquirers and Merchants in their detection, accurate reporting and mitigation of fraud experienced on Payments networks
  • Partner with Business Technology (BT), DGN Product, Global Network Analytics teams (GNA) and other stakeholders to enhance existing fraud / transaction blocking /anomaly detection capabilities
  • Drive Payment Services Risk Management fraud prevention capabilities, risk system development and data enhancement
  • Work with BT and DGN Product to develop and install new / enhanced fraud risk management tools for both internal and partner use
  • Leverage implemented risk management programs to support Payments Services growth in acceptance and volume in higher risk acceptance categories
  • Payments Gaming Program: Maintain Reg GG compliance while safely supporting the expansion of US Acquirer and gambling operator acceptance as more states legalize online lotteries, sports and internet gambling in the coming months and years
  • Maintain omni-channel gambling resort acceptance now to take advantage of state regulator acceptance of “cashless” payment options
  • Develop SMEs with intricate understanding of higher risk emerging markets domestically and internationally where Discover may consider participation opportunities
  • Develop operating models where Payments may act as an acceptance participant or critical enabler
  • Manage Payment Services Risk Management bi-weekly Transaction Risk meetings and ensures materials provide evidence of all Fraud Risk Management and Transaction Monitoring Risk & Control Self-Assessment (RCSA) controls
  • Builds capacity with the Transaction Risk teams through deployment of enhanced processes and employee development

Requirements:

  • Bachelor's Degree in Finance, Information Technology, Business, Mathematics, Security & Intelligence, Computer Sciences, Information Security, Management Information Systems, or related fields. Master's Degrees in these fields is preferred
  • Minimum of 6 years of experience in Fraud Prevention, Transaction Monitoring, Risk Management, BSA/AML, Computer Science, Analytics or related fields
  • Minimum of 8 years of experience in Fraud Prevention, Transaction Monitoring, Network Payment experience, Payment Security, Risk Management, BSA/AML, Computer Science, Cyber Security, Business

    Technology/System Development, Analytics, Regulatory Risk Management experience or related fields

#LI-DF1

What are you waiting for? Apply today!

The same way we treat our employees is how we treat all applicants – with respect. Discover Financial Services is an equal opportunity employer (EEO is the law). We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Discover.

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What are Discover Perks + Benefits

Discover Benefits Overview

Start enjoying great benefits Day 1 — We support you with the same dedication we bring to all of our customers. Our comprehensive benefits package features first-class insurance, financial planning support and excellent perks designed to help you reach your goals and live a rich, healthy life.

Check out more of our amazing employee benefits at mydiscoverbenefits.com

Culture
Volunteer in local community
Discover’s business is built on helping people, and we invest in the community (Blessing Backpacks, Boys & Girls Clubs, Big Brothers/Sisters) to demonstrate our commitment to a brighter future.
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
You can open a separate Health Care FSA (HCFSA) and contribute up to $2,650 tax-free from your paycheck to reimburse yourself for eligible out-of-pocket expenses.
Disability insurance
Employees receive Short-Term Disability Insurance at no cost.
Dental insurance
Discover offers two dental plan options — Standard and Premier — both are administered by MetLife.
Vision insurance
Discover offers two vision plan options — Standard and Premier through VSP.
Health insurance
Discover offers a variety of medical plans for you and eligible family members, so that you can choose the benefit plan that suits your needs.
Life insurance
As a Discover employee, you receive Basic Life Insurance of one times your HWEE (up to $500,000) at no cost to you.
Pet insurance
Purchase medical coverage at a discounted rate for your beloved family pet. The more pets you insure, the greater the discount.
Wellness programs
Help balance your work and personal life with a wide variety of free and discounted resource and referral services including family and relationship counseling and financial guidance.
Mental health benefits
Financial & Retirement
401(K)
You may elect to contribute 1% to 30% of your eligible base salary, commissions and bonus on a pre-tax basis, up to IRS limits every year.
401(K) matching
Discover matches up to 6% of the pre-tax contributions you make to the 401(k) Plan.
Employee stock purchase plan
The ESPP provides eligible employees with an opportunity to purchase shares of Discover common stock through payroll deductions at a 5% discount.
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Discover helps eligible employees and their families with the costs of adoption by reimbursing certain expenses.
Company sponsored family events
Vacation + Time Off
Generous PTO
Discover has a Paid Time Off of 4 to 5 Weeks of paid time per year.
Paid volunteer time
Paid holidays
Discover provides 7 paid holidays.
Paid sick days
Office Perks
Commuter benefits
When you enroll in the Commuter Benefits Program at WageWorks, you’ll save on taxes on mass-transit passes, parking and other eligible expenses.
Company-sponsored outings
Onsite office parking
Recreational clubs
Relocation assistance
Fitness stipend
Onsite gym
Discover has fitness centers and Weight Watchers® programs at all five major locations.
Professional Development
Job training & conferences
Tuition reimbursement
Discover provides tuition reimbursement and a full-ride bachelor's degree program for select online degree programs.
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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