Senior Director, Air Freight

| Chicago

The Opportunity:

Our Air Freight Team continues to grow and, as part of that growth, we're looking to expand with a Senior Director overseeing Air Procurement for the Americas. The Air department is sourcing the air capacity to fly Flexport cargo around the globe. We are a team of procurement specialists (aka air negotiators) and planning experts finding the best routing for your shipments across the world. Our one aim is to provide the fastest solution for our customers to connect their production to their selling point.

You will:

  • Work with Sales, regional GM’s and Global Air management team to define commercial air freight procurement strategy for the Americas
  • Work closely with all of the major airlines operating into and out of the Americas region in order to procure competitive rates and capacity to support Flexport’s growth strategy
  • Define the partner strategy in the region, create and manage the relationship with partners so we have coverage in regions where Flexport may not have its own infrastructure
  • Monitor and drive airline satisfaction & ensure we are quality partners for the airlines
  • Undertake responsibility for the fulfillment of our allocated capacity and work with our planning teams to make sure we are maximizing our procurement leverage
  • Work closely with our AE’s and OM’s to win new business by joining sales calls and QBR’s and act as an internal consultant on RFP’s
  • Be the face of the Flexport Air Procurement team in the Americas and represent the company at industry conferences and meetings when required
  • Be available in the evenings and weekends to support our squads with operational issues and last minute procurement needs
  • Lead a regional team of air procurement associates
  • Train team and ensure they have all required tools & knowledge for their duties
  • Ensure all requests to the team are immediately addressed & replied
  • Ensure all operational issues related to air freight are immediately resolved
  • Ensure that local teams in the region are constantly trained and up to date on airfreight processes and how to sell our airfreight product

You should have:

  • Between 10-15 years previous leadership experience in Freight Forwarding managing a procurement team and/or relevant trade lane management experience
  • Extensive experience working with airlines in the Americas region
  • Deep relationships and access to airline senior management
  • Strong analytical background and mastery of analytical tools (Excel, etc…)
  • Very structured with high level of energy
  • Strategic vision and ground floor execution
  • Excellent communication, interpersonal, and organizational skills
  • An obsession with client happiness. You succeed when they succeed
  • Courage to challenge the status quo when logic and reason require it. See something broken? Fix it.

About Flexport:

We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. We’re excited about the three big ways we’re moving forward after our recent $1B investment from SoftBank Vision Fund in February 2019.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • RubyLanguages
    • ReactLibraries
    • ReduxLibraries
    • Ruby on RailsFrameworks
    • Google AnalyticsAnalytics
    • PeriscopeAnalytics
    • AsanaManagement
    • ConfluenceManagement
    • TrelloManagement
    • MailChimpEmail

Location

Come be a part of the founding team in our newest U.S. office! We're located near tons of restaurants and only a 10-minute walk from 3 parks!

An Insider's view of Flexport

What are some social events your company does?

We have a lot! In-house trivia nights, monthly team lunch outings, and TedTalk Tuesdays are some. Our office has good vibes all around.

JIllian

Global Operations Associate

What's the biggest problem your team is solving?

We are solving the extreme complexity and opacity of trucking coordination and execution in international supply chains. We bring visibility and control to our customers while also reducing operational overhead.

Uri

Senior Engineering Manager

What makes someone successful on your team?

Ownership. Our company is growing quickly and the surface area of our product is growing quickly as well. The strongest contributors identify important projects and see them through completely. They are proactive from the initial research and design phases to the post-launch productive monitoring. As Flexport grows, they emerge as natural leaders.

Max

Staff Engineer

How does your team reward individual success?

The squad model makes every team member's accomplishments integral to his/her peers success which, in turn, stimulates each us to celebrate each others wins through shoutouts on slack, nominations for projects and applause at team meetings.

Ellen

Global Operations Associate

What are Flexport Perks + Benefits

Flexport Benefits Overview

Flexport is an employee forward company. We know that life comes first and want you to take the time you need with our flexible paid time off program. We offer 100% covered health, vision, and dental insurance, 401K, performance bonuses, stock with a 10-year tax option, commuter benefits, a generous maternity (18 weeks with a phase back program that offers reduced hours and flexible schedule during their first month back) and paternity leave (8 weeks), free lunch and snacks, dog-friendly offices, pay equity, career advancement, and more.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Flexport's flexible PTO policy allows employees to take as many days off as they need, providing they get manager approval.
Paid Volunteer Time
Flexport encourages employees to give back with paid volunteer time off up to 10 hours per year.
Paid Holidays
Flexport gives all full-time employees paid time off to observe all major holidays.
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Flexport offers pre-tax commuter benefits for all full-time employees.
Company Outings
Free Daily Meals
Flexport provides catered lunches Monday - Friday and stocks our kitchen with breakfast foods for employees to enjoy in the morning.
Stocked Kitchen
Happy Hours
Pet Friendly
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program

Additional Perks + Benefits

We're proud that we collectively speak over 40 languages and live on 3 continents. We strive to create a workplace where candidates, employees, and all community members within Flexport’s ecosystem of connected organizations are encouraged to share their stories, celebrate their cultures, and learn from one another. Joining Flexport means joining a truly global community.

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