Senior Internal Operations Associate
About Us
Pangea offers a smarter way for people to move money around the world to friends and family. Founded in 2012, Pangea started with a mission to revolutionize the remittance industry by providing customers a powerful, easy-to-use mobile application to send money internationally. Since then, we have grown to offer additional products and services to help underbanked immigrants gain financial independence.
Pangea operates as an independent subsidiary under Enova International (NYSE: ENVA). Also headquartered in Chicago, Enova is a leading financial technology company offering accessible credit to millions of customers. Together, Pangea and Enova are on a mission to help hardworking people get access to fair financial services.
As Pangeans, we value introspection, accountability, empowerment, excellence, and above all, kindness. We believe in a fierce dedication to customer experience. We know that diversity is the key to innovation and creativity. If you have a growth mindset and you thrive under pressure, you’re a great fit for our team!
About the role
We are looking for a Senior Internal Ops Associate to support our talent and facilities function. Reporting to the VP of HR, you will support the day-to-day operations of Pangea’s HQ and be responsible for ensuring that Pangea’s employee experience is exceptional from start to finish. The ideal candidate will have a passion for cultivating company culture, excellent attention to detail, and a desire to build a career in HR.
As Senior Internal Operations Associate, you'll get to:
- Coordinate recruiting-related activities including applicant tracking system (ATS) maintenance, external job posting, interview coordination, and timely candidate communication.
- Onboard and Offboard employees - you will ensure employees are set up for success from day one and execute offboarding tasks when they leave.
- Perform administrative transactions, audits, and data maintenance of data in Pangea’s HRIS, benefits, payroll, and other related systems.
- Support immigration sponsorship activities including communication with Pangea’s immigration team and fulfilling requirements in the sponsorship management platform (Envoy).
The ideal candidate will have:
- At least two years of experience in human resources and/or workplace operations.A bachelor’s degree in HR or a related field.
- Exceptional interpersonal and relationship management skills at all levels (junior through C-suite). You can effectively interact with a diverse set of stakeholders.
- An adaptive personality. You can multitask and prioritize with little to no supervision.
- Strong attention to detail.
- Demonstrated exceptional judgment and decision-making skills.
- Familiarity with basic IT tasks including setting up and troubleshooting laptops, meeting devices, and other office equipment.
Bonus points if you have:
- Experience in a startup and/or financial services company.
- Familiarity with IL labor law.
- Experience maintaining HRIS (BambooHR), payroll (Gusto), ATS (Lever), or other HR platforms.
Pangea is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
