Job Summary



The Senior Manager, Business Transformation Office role with the Retail Products and Shared Services Group in the Walgreens One Plan Change Office. This group is responsible for leading business transformation for the Retail, Merchandising, Marketing and Supply Chain functions with focus on value generation. This role is responsible for leading key transformation programs in the Marketing and/or Merchandising space.

Partners with the business to enable set-up of large transformational programs including set-up of the program team, cross-functional galvanization and governance support to enable kick-off.

Leads identification and administration of key interdependencies and linkages between key Marketing, Merchandising and/or Digital programs.

Partners with business partners to define and deliver transformation program benefits, developing action plans to meet and/or exceed benefits and maximize return on transformation program investments.

Job Responsibilities

• Collaborates with business partners to define, develop, and implement the largest, cross-functional programs, in Retail Products & Shared Services, delivering value for the organization.

• Responsible for working directly with senior leadership to design the structure of new and existing transformation programs with the business, informed by a deep understanding of the state of the assigned business.

• Provides strategic direction related to all aspects of assigned portfolio, including defining the planning approach, team structure, engagement activities, and value assessment across all programs in the portfolio.

• Brings value-added “best practices” in program management to business partners, helping to drive focus towards the activities required to deliver on goals and achieve planned benefits (short / long-term).

• Assesses ongoing and post-implementation transformation program progress / impact and synthesizes it for executive audiences.

• Provides subject-matter expertise and industry-best practices related to retail products, program management, and organizational change management.

• Guides and manages team to structure analyses required to facilitate greater value from the transformation portfolio.

• Develops and mentors staff through on-boarding, open communication, training and development opportunities and performance management processes; builds and maintains employee morale and motivation; ensures the team is appropriately staffed with required competencies; fosters a diverse and inclusive workplace.



#LI-PW1

Walgreens (walgreens.com), one of the nation's largest drugstore chains, is included in the Retail Pharmacy USA Division of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), a global leader in retail and wholesale pharmacy. Walgreens is proud to be a neighborhood health, beauty and retail destination supporting communities across the country, and was named to FORTUNE* magazine’s 2019 Companies that Change the World list. Approximately 8 million customers interact with Walgreens in stores and online each day. As of August 31, 2019, Walgreens operates 9,277 drugstores with a presence in all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands, along with its omnichannel business, Walgreens.com. Walgreens also provides specialty pharmacy and mail services and offers in-store clinics and other health care services throughout the United States, most of which are operated by our health care strategic partners.