Sr. Manager, EMV Testing & Certification Strategy at Discover

| Chicago
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Discover. A brighter future.

With Discover, you’ll have the chance to make a difference at one of the world’s leading digital banking and payments companies. From Day 1, you’ll do meaningful work you’re passionate about, with the support and resources you need for success. We value what makes each employee unique and provide a collaborative, team-based culture that gives everyone an opportunity to shine. Be the reason millions of people find a brighter financial future, while building the future you want, here at Discover.

Job Description  

Responsible for leading the development and implementation of advanced EMV testing and certification strategies. Supports acquirers, issuers, and merchant end-to-end testing and certifications. Helps develop and support service providers with certification toolset and processes, leads Discover testing strategies with customization of vendor tools and systems. 

The D-PAS Product Management team within Global Product and Pricing is responsible for developing, managing and implementing critical advanced payment products impacting all businesses in Discover Financial Services. These products are based on complex technologies including EMV and Contactless (i.e. NFC, QR). EMV is a specification for conducting secure transactions between cards with integrated chips (chip cards), POS terminals capable of reading chip cards, issuers and acquirers. The EMV specifications broadly impact the payment ecosystem from card issuing to merchant acquiring, and serve as the baseline technology for other products such as mobile payments. D-PAS is Discover Financial Services’ EMV-compliant payment specification.

This position will be responsible for ensuring Discover maintains its market position by developing testing and certification strategies that streamline vendor and client certifications enabling smooth and fast D-PAS implementations. The successful candidate will lead a team of subject matter experts to ensure certification programs are optimized across product verticals and that solutions put in place are effective across Discover Global Network including Diners Club International and PULSE. 

This individual will also provide guidance to multiple internal teams that facilitate these certifications, and will be responsible for the overall certification strategy, plan, and tools. He or she will also have a critical role in representing DFS at major emerging payments industry forums, presenting at conferences, and will need to communicate effectively with the senior leaders of Discover and other organizations.

Responsibilities 

  • Providing leadership and coaching to a group of highly technical team members to effectively deliver results.
  • Continually learning and developing new skills in support of the function via self-learning, training, and industry standards participation. Knowledge of EMVCo testing standards. 
  • Responsible for understanding the regional market needs, assessing critical vendors/partners needed for testing and certification. 
  • Manages and coaches a team of technical testing and certification experts. 
  • Collaborates cross-functionally with internal stakeholders such as Acceptance, Products and Ops, and maintains critical vendor/partner relationships, externally. 
  • Leads the delivery of new EMV testing and certification capabilities/technology. 
  • Driving end-to-end EMV testing strategy, including test plan and test tool management, for D-PAS Card and POS products globally
  • Delivering enhancements that ensure global interoperability, improve client experience, and ensure competitive parity (or deliver advantage) vs. other payment brands for similar certifications
  • Maintaining close partnerships with multiple key strategic vendors, continually looking for ways to leverage those relationships to advance and optimize existing processes
  • Leveraging technology & partnerships for innovation continuing to identify opportunities to streamline testing processes
  • Ensuring close collaboration with internal partners, providing subject matter expertise in a wide a variety of settings, such sales meetings, internal development discussions, and other strategic decision-making sessions.
  • Acting as an internal and external evangelist, expanding awareness of DFS advanced payment products and representing DFS at industry and client events. Delivering compelling presentations to all levels of internal and external management.

Minimum Qualifications 

At a minimum, here’s what we need from you: 

  • Bachelor's Degree in Engineering, Technology, Science, or related field 
  • 6+ years of experience in EMVCo/Smart Card technology, Payments technology, or relate field 
  • In lieu of a degree, 10+ years of experience in EMVCo/Smart Card technology, Payments technology, or related field 

Preferred Qualifications 

If we had our say, we’d also look for: 

  • 10+ years of experience in Payments technology preferably including experience with EMV chip cards and with EMV certification test tools
  • CSCIP Smart Card certification 
  • Ability to manage a global team remotely with direct reports located in multiple time zones 
  • Excellent client and vendor management skills, including ability to influence external partners to achieve results in tight timeframes
  • Demonstrated ability to manage strategic planning and goal setting, with a keen ability to prioritize. Ability to drive results under pressure
  • Must have successfully led and implemented large, business critical projects, with a significant number of team members and budget
  • Excellent presentation skills, including the ability to effectively deliver information to internal and external constituents at all levels
  • Strong analytical and problem-solving skills, ability to understand complex technical concepts.
  • Able to travel globally

#Remote #LI-BP1

What are you waiting for? Apply today!

The same way we treat our employees is how we treat all applicants – with respect. Discover Financial Services is an equal opportunity employer (EEO is the law). We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Discover.

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Location

We're headquartered in the northwest suburbs of Chicago and have a downtown Chicago office known as “The 606.”

An Insider's view of Discover

What’s the vibe like in the office?

The cool thing about working at Discover is the wonderful collaborative environment we have and all the smart, talented and fun people we work with every day to continuously work on innovations.

Hiba

AWS Cloud Engineer

What does your typical day look like?

I enjoy working at Discover because I get to work with and collaborate with talented people who are passionate about what they do, and together we get to help others. We work constructively and cross-functionally to provide the best and newest products for our users and provide exceptional support for our customers!

Mandy

Project Manager, Advanced Analytics Platform

How does the company support your career growth?

There are two reasons I enjoy working at Discover. First, I enjoy the challenging and meaningful work. Second, my career path at Discover is mine to shape. My managers have supported me when I wanted to learn more and move within the company.

George

Senior Manager, Software Engineering

What is your vision for the company?

My vision of the company is that we create rewarding experiences in lives of our customers every day through analytics.

Kumar

SVP, CDO Advanced Analytics Platforms

What’s the vibe like in the office?

I love working at Discover because of how the company invests in its people and innovation. The environment is encouraging and the smart people around you makes it an amazing experience every day!

Brent

Director, Digital Analytics

What are Discover Perks + Benefits

Discover Benefits Overview

Start enjoying great benefits Day 1 — We support you with the same dedication we bring to all of our customers. Our comprehensive benefits package features first-class insurance, financial planning support and excellent perks designed to help you reach your goals and live a rich, healthy life.

Check out more of our amazing employee benefits at mydiscoverbenefits.com

Culture
Volunteer in local community
Discover’s business is built on helping people, and we invest in the community (Blessing Backpacks, Boys & Girls Clubs, Big Brothers/Sisters) to demonstrate our commitment to a brighter future.
Partners with Nonprofits
Friends outside of work
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
You can open a separate Health Care FSA (HCFSA) and contribute up to $2,650 tax-free from your paycheck to reimburse yourself for eligible out-of-pocket expenses.
Disability Insurance
Employees receive Short-Term Disability Insurance at no cost.
Dental Benefits
Discover offers two dental plan options — Standard and Premier — both are administered by MetLife.
Vision Benefits
Discover offers two vision plan options — Standard and Premier through VSP.
Health Insurance Benefits
Discover offers a variety of medical plans for you and eligible family members, so that you can choose the benefit plan that suits your needs.
Life Insurance
As a Discover employee, you receive Basic Life Insurance of one times your HWEE (up to $500,000) at no cost to you.
Pet Insurance
Purchase medical coverage at a discounted rate for your beloved family pet. The more pets you insure, the greater the discount.
Wellness Programs
Help balance your work and personal life with a wide variety of free and discounted resource and referral services including family and relationship counseling and financial guidance.
Onsite Gym
Discover has fitness centers and Weight Watchers® programs at all five major locations.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
You may elect to contribute 1% to 30% of your eligible base salary, commissions and bonus on a pre-tax basis, up to IRS limits every year.
401(K) Matching
Discover matches up to 6% of the pre-tax contributions you make to the 401(k) Plan.
Employee Stock Purchase Plan
The ESPP provides eligible employees with an opportunity to purchase shares of Discover common stock through payroll deductions at a 5% discount.
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Discover helps eligible employees and their families with the costs of adoption by reimbursing certain expenses.
Vacation & Time Off Benefits
Generous PTO
Discover has a Paid Time Off of 4 to 5 Weeks of paid time per year.
Paid Volunteer Time
Paid Holidays
Discover provides 7 paid holidays.
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
When you enroll in the Commuter Benefits Program at WageWorks, you’ll save on taxes on mass-transit passes, parking and other eligible expenses.
Company Outings
Game Room
Parking
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Discover provides tuition reimbursement and a full-ride bachelor's degree program for select online degree programs.
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Paid industry certifications
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