Sr. Manager, Operational Risk & Internal Control
Discover. A brighter future.
With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description
Responsible for planning, directing, executing, and coordinating activities to ensure compliance with business risk and internal control requirements.
Responsibilities
- Leads the team in performing walk-throughs and provides consultation on existing and new processes and, where appropriate, facilitates documentation thereof, including the identification of business risks and controls. The team is responsible for ensuring that controls are in place to mitigate legal, regulatory, and other applicable business risks. Where control gaps exist, provides consultation on the design of controls and monitors until execution.
- Provides consultation on change management initiatives.
- Identifies and leads initiatives to improve internal processes.
- Develops and supports the team to ensure they are equipped and empowered to execute the assigned functions.
- Partners with first and second lines of defense to ensure all standards and policies created are well executed by the business.
- Identifies and drives improvement efforts to increase control effectiveness.
- Conducts business risk and control assessments to ensure compliance with regulations.
- Maintains tracking of remediation efforts related to review findings.
- Ensures emerging requirements and risks are addressed.
- Reviews operational practices, policies, and procedures to ensure adequacy of controls and compliance with laws and regulations.
- Engages with the business on risk and control initiatives. Educates the business on proactively managing risk and controls.
Minimum Qualifications
At a minimum, here’s what we need from you:
- Bachelor's Degree in Business, Finance, Liberal Arts, or related field
- 2+ years of experience in People Management
- 8+ years of experience in Compliance, Operations Management, Audit, Risk Management or related field
- In lieu of a degree, 10+ years of experience in Compliance, Operations Management, Audit, Risk Management or related field
Preferred Qualifications
If we had our say, we’d also look for:
- Student Lending experience
- 1st Line Business Risk
- Leadership experience with 5+ years of building and leading teams
- Understanding of, and experience in, designing operational processes and process mapping
- Lean certification or experience
- Ability to thrive on ambiguous initiatives and lead them to a successful conclusion
- Strong aptitude in defining frameworks and approaches for building risk and controls infrastructure
- Proven track record of having the drive, initiative, and intellectual curiosity to understand issues in depth and identify root causes of problems
- Proven ability to build relationships with business and/or technology partners
What are you waiting for? Apply today!
The same way we treat our employees is how we treat all applicants – with respect. Discover Financial Services is an equal opportunity employer (EEO is the law). We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Discover.