Strategy & Operations Manager

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About Us


Pangea offers a smarter way for people to move money around the world to friends and family. Founded in 2012, Pangea started with a mission to revolutionize the remittance industry by providing customers a powerful, easy-to-use mobile application to send money internationally. Since then, we have grown to offer additional products and services to help underbanked immigrants gain financial independence.


Pangea operates as an independent subsidiary under Enova International (NYSE: ENVA). Also headquartered in Chicago, Enova is a leading financial technology company offering accessible credit to millions of customers. Together, Pangea and Enova are on a mission to help hardworking people get access to fair financial services.


As Pangeans, we value introspection, accountability, empowerment, excellence, and above all, kindness. We believe in a fierce dedication to customer experience. We know that diversity is the key to innovation and creativity. If you have a growth mindset and you thrive under pressure, you’re a great fit for our team!


About the role


As Strategy & Operations Manager, you will report directly to Pangea’s COO and be responsible for driving Pangea’s performance and continuous improvement of operations. You will serve as an internal consultant, partner, and advisor to the Executive team, providing business insights that help accelerate strategic decision-making and establish frameworks that drive Pangea’s growth.

As Strategy & Operations Manager, you’ll get to:

  • Manage strategic initiatives that drive new projects and process optimization.
  • Develop prioritization frameworks and growth strategies for our most strategic workstreams. 
  • Balance business needs, technical constraints, short and long-term trade-offs, anticipating and communicating bottlenecks. 
  • Perform financial forecasting and market analysis in order to develop a competitive intelligence strategy.
  • Cultivate relationships with cross-functional teams within the organization, building credibility to influence decision-making.
  • Support other teams to help them understand the financial and strategic impact of their new features or operational improvements.
  • Monitor and report out on company growth, showing a deep knowledge of the business drivers that impact revenue, margin, CAC, and LTV.
  • Evaluate vendor proposals, negotiate with external partners and collaborate with internal tech development teams to ensure that projects meet business requirements.
  • Run ad hoc projects that are often data-intensive and require comfort with numbers to make decisions.

The ideal candidate will have:

  • A Bachelor’s degree in Business or Finance. 
  • 5+ years of experience in process improvement, management consulting, investment banking, strategy, or project management at a high-growth company.
  • Strong analytical skills. You have the ability to tackle problems logically and make a data-driven approach to decision-making.
  • Strong project-management skills. You create alignment between internal and external partners to achieve flawless execution.
  • Bias toward action. You are constantly pushing for clarity and execution.
  • Proficiency in Excel.

Bonus points if you have:

  • An MBA or advanced degree.
  • Proficiency in SQL, Python, or other programming languages.

Pangea is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • .NET CoreLanguages
    • iOSLanguages
    • AndroidLanguages
    • ReactLibraries
    • RESTAPILibraries
    • AWSLibraries
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • awsDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • LookerAnalytics
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • LeanPlumCRM

Location

Pangea is headquartered in Chicago in the Loop.

An Insider's view of Pangea Money Transfer

What kinds of technical challenges do you and your team face?

We constantly refine our mobile app experience to help people send money to friends and family. Behind the scenes, we build robust APIs that coordinate money transfers across many financial networks worldwide using a diverse and evolving tech stack based on AWS. We have a motivated team that is eager to take on any challenge.

Nick

SVP of Engineering

What makes someone successful on your team?

What I love about Pangea is that it continues to be a place that rewards hard work and initiative. For those who can thrive in an ambiguous environment and take ownership to solve problems, Pangea offers a fantastic opportunity to see the impact of your efforts.

Josh

COO

How do you empower your team to be more creative?

You have to encourage a culture of trying new things. For people to be creative, they have to be allowed to think outside the box, and to do that they have to be OK with failure. We have to be introspective and get better each time, but failure is part of the process. That's the only way to get better.

Nishu

CEO

What are Pangea Money Transfer Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Hybrid work model
In-person all-hands meetings
Employee awards
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Pangea contributes to employee Health Savings Accounts twice a year.
Disability insurance
Dental insurance
The cost of Pangea's dental plan with MetLife is covered 100% by Pangea.
Vision insurance
The cost of Pangea's vision plan with MetLife is covered 100% by Pangea.
Health insurance
The cost of Pangea's healthcare plan with Atenea is covered 100% by Pangea. We also contribute $500 to each employee's Health Savings Account (HSA) yearly.
Life insurance
Pet insurance
Wellness programs
Pangea proudly provides employees with reimbursement for gyms, fitness equipment, and race entry fees.
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Pangea 3 months of paid maternity leave and 3 weeks of paid paternity & same-sex partner leave for new parents with at least 1 year of service.
Family medical leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Pangea's vacation policy includes up to 22 days of PTO for all employees, and increased amounts for each tenured employees.
Paid volunteer time
Pangea encourages employees to give back with paid volunteer time of 1-day per year.
Sabbatical
Pangea offers full-time employees with 4 years of continued service the opportunity to take a 2-week paid sabbatical.
Paid holidays
Office Perks
Commuter benefits
Pangea reimburses employees for 100% of their monthly Ventra pass and up to $105 of their monthly Metra pass.
Company-sponsored outings
Free snacks and drinks
Our office manager has our kitchen stocked with grab & go snacks, breakfast & all the LaCroix you can handle. Not to mention, Friday treats like ice cream sundaes.
Some meals provided
Company-sponsored happy hours
Onsite office parking
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

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