Work on DeleteMe's Privacy Operations team to find and remove members' personal information from online sources, manage removal requests, document cases in Jira, escalate patterns, and collaborate with Product, Engineering, and Customer Success to improve processes and tooling.
DeleteMe is the leader in proactive privacy protection.
We help Individuals, Families, Businesses and Security teams reduce their human attack surface by continuously monitoring and removing exposed personal data (PII) from the open web — the very data threat actors use to launch social engineering, phishing, Gen-AI deepfake, doxxing campaigns, physical threats, and identity fraud.
Operating as a fast-growing, global SaaS company, DeleteMe serves both consumers and enterprises. DeleteMe has completed over 100 million opt-out removals, helping customers reduce risks associated with identity theft, spam, doxxing, and other cybersecurity threats. We deliver detailed privacy reports, continuous monitoring, and expert support to ensure ongoing protection.
DeleteMe acts as a scalable, managed defense layer for your most vulnerable attack vector: your people. That’s why 30% of the Fortune 100, top tech firms, major banks, federal agencies, and U.S. states rely on DeleteMe to protect their workforce.
DeleteMe is led by a passionate and experienced team and driven by a powerful mission to empower consumers with privacy.
Job Summary:
DeleteMe’s Privacy Operations team is the beating heart of the organization, delivering timely and high quality service to protect our members. As a DeleteMe Privacy Advisor you will be focused on helping members through removing their information from the internet. You’ll do this by auditing personal data, managing requests for the removal of that data and communicating that information in a timely and accurate manner.
Job Responsibilities
- Protect DeleteMe members’ privacy by finding and removing personal information across a wide range of online sources
- Investigate and troubleshoot adversarial “problem sites,” applying critical thinking and creative strategies to ensure successful removals from data brokers
- Maintain detailed case documentation in Jira and internal systems, ensuring progress is transparent and auditable
- Identify and escalate patterns in site behavior, member issues, or internal tooling gaps, providing actionable feedback to Team Leads and Managers
- Collaborate cross-functionally with Product, Engineering, and Customer Success to propose and drive operational improvements
- Support ad-hoc data removal requests and contribute to refining internal playbooks, SOPs, and tooling enhancements
- Continuously evaluate and improve processes, advocating for efficiency and accuracy across the Privacy Advisor workflow
Minimum Qualifications
- 2–3 years of experience in internal operations, Trust & Safety, professional services, or customer support
- Demonstrated ability to execute at scale, such as processing large volumes of tickets, data entries, investigations, chargebacks, or order fulfillment
- Strong critical thinking and problem-solving skills, with proven attention to detail in high-volume, accuracy-sensitive work
- Clear and confident communicator, both verbally and in writing, able to explain complex issues simply and persuasively
- Proficiency with G Suite tools (Gmail, Google Sheets, Docs, etc.) and experience working in Jira or similar ticketing systems
- Adaptable and resilient, thrives in a fast-paced, constantly evolving environment
- Passion for learning, with the ability to quickly grasp new processes, tools, and industry concepts
Preferred Qualifications
- Background in Trust & Safety, privacy operations, or fraud/risk investigations
- Experience working with adversarial environments (e.g., bad actors, fraudsters, or data brokers)
- Familiarity with privacy regulations or consumer data protection concepts
- Demonstrated experience in process improvement and contributing feedback to product or engineering teams
What We Offer
- Comprehensive health benefits - Medical, Vision, Dental
- 401k retirement plan
- Paid Parental Leave
- 20 days of Paid Time Off
- 11 Company-Paid Holidays
- Birthday Off
- Work From Home Stipend
- Cell Phone Reimbursement
- Fitness Membership Reimbursement
- Child Care Reimbursement
- DeleteMe Gold Membership
- Discounted DM Plans for Friends and Family
Benefits and eligibility may vary based on role, location, employment status, and other factors.
Similar Jobs
.png)
Healthtech • Pharmaceutical • Telehealth
Leads the learning strategy and scalable development programs for clinical and non-clinical care delivery teams. Builds learning systems, processes, governance, and a Learning Center of Excellence; evaluates learning technologies; measures knowledge transfer and performance impact; partners with Clinical, Operations, Quality, Product, and Data teams; and develops a high-performing learning and knowledge management team.
Top Skills:
Content Development ToolsKnowledge Management PlatformsLearning AnalyticsLearning Management Systems
Fintech • Mobile • Payments • Software
Lead RevenueCat’s technology partner ecosystem strategy, prioritizing integrations and strategic relationships based on customer demand, commercial value, and effort. Develop partnerships end-to-end, create creative go-to-market motions, support integration prioritization, measure ecosystem impact, and establish scalable models for inbound partner requests and lower-touch integrations. Collaborate cross-functionally with Product, Engineering, Marketing, Sales, and Customer Success in a high-ownership remote startup environment.
Top Skills:
APIsNotionSdksSlackZoom
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Handles inbound calls and warm leads to understand customers’ insurance needs, recommend appropriate property and casualty coverages, and convert prospects into policyholders. The role includes paid training and licensing support, customer relationship building, persuasive sales, and adherence to remote-work requirements. Representatives must work a variable weekday and weekend schedule, maintain a dedicated workspace, and use a wired high-speed internet connection.
Top Skills:
Cable/Fiber/Dsl High-Speed InternetPc
What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
- Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
- Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory
