Project Manager Lead IS

The IS Project Manager Lead role comprises managing medium to large scale strategic IT projects as part of a multi-year IT transformation program aligned to organizational goals and strategy. The role encompasses understanding the Agile processes, partnering with Product Owner, and business leadership/project teams. It requires working with vendors/clients and keeping the team focused by shielding/managing distractions to help deliver quality projects on-time and on budget. This role will support the organization’s goals by bringing positive change, suggesting innovative, practical solutions to problems, and managing projects across domains (technical/business).

Key Responsibilities

• Provide support to project team by managing project scheduling, RAID management, change management, and status reporting

• Project duties include requirements gathering, guiding internal customers through the project life cycle, and supporting go-live and post-implementation support

• Create and maintain project documents in various capacities and regularly conduct internal and external project reviews to work to improve processes

• Manage/coordinate agile ceremonies with the Product Owners and concerned business partners and coach individuals in Agile processes and tools

• Help teams to clarify goals and activities to be on-track, ensure the correct use of agile process, and monitor/eliminate team conflicts

• Understand a given business case, analyzes the results of any feasibility studies, and assists management with the core definition of a given project

• Works with Quality Assurance to assure results of deliverables meet accuracy standards and facilitates User Acceptance Testing

• Build relationships of trust across functions and organizations; communicate goals, timelines, and deliverables effectively across team

• Recommend improvements to established business processes while continuing to deliver high value in execution and tracking impact

• Refine and adjust tactics to best suit the organization and its project success.

• Assist peers and others in traditional and agile project management activities

• Other duties as defined by management, including RFI and RFP development and evaluation; vendor and partner management

Required Knowledge, Skills, Abilities and/or Related Experience

• Bachelor’s Degree in Computer Science, Engineering, Business or a related IT discipline preferred

• 8+ years of relevant experience managing and delivering large scale projects with minimum 4 years in an Agile and SAFe environment required

• PMP Certification is strongly preferred and SAFe certification would be desirable

• Insurance and healthcare industry knowledge is recommended

• Must be proficient with Agile Lifecycle Management tools (e.g., Microsoft Azure DevOps and Jira) as well as with presentation tools (Word, Excel, and PowerPoint), etc.

• Excellent knowledge of Agile and Scrum with proven experience coaching, mentoring and coaching junior Agile practitioners

• Experience participating in and facilitating discussions to discover solutions, capturing and transforming business and technology requirements

• Exceptional problem-solving and troubleshooting skills with demonstrated experience exercising mature judgment in delicate situations

• Demonstrated relationship management skills at the senior level with the capacity to quickly build and maintain credible relationships at varying levels of the organization

• Should have leadership experience with the ability to earn trust while challenging the team to improve and operate outside its comfort zone

• Strong verbal and written communication skills along with excellent analytical and reasoning skills

• Ability to be collaborative with individuals from diverse disciplines to optimize results

• Experience implementing best practices and standards related to Agile scrum development & testing practices

• Ability to manage challenging tasks and projects involving emerging technologies and methodologies.

• Work in hybrid working environment with flexibility to work onsite/remote as necessary is required

Ability to Travel: Up to 10%

Work location may be flexible if approved by the Company.

What We Offer

At Reliance Matrix, we believe that fostering an inclusive culture allows us to realize more of our potential. And we can’t do this without our most important asset—you.

That is why we offer a competitive pay package and a range of benefits to help team members thrive in their financial, physical, and mental wellbeing.  

Our Benefits:

• An annual performance bonus for all team members
• Generous 401(k) company match that is immediately vested
• A choice of three medical plans (that include prescription drug coverage) to suit your unique needs.  For High Deductible Health Plan enrollees, a company contribution to your Health Savings Account
• Multiple options for dental and vision coverage
• Company provided Life & Disability Insurance to ensure financial protection when you need it most
• Family friendly benefits including Paid Parental Leave & Adoption Assistance 
• Hybrid work arrangements for eligible roles
• Tuition Reimbursement and Continuing Professional Education
• Paid Time Off – new hires start with at least 20 days of PTO per year in addition to nine company paid holidays.  As you grow with us, your PTO may increase based on your level within the company and years of service. 
• Volunteer days, community partnerships, and Employee Assistance Program
• Ability to connect with colleagues around the country through our Employee Resource Group program

Our Values:

• Integrity
• Empowerment
• Compassion
• Collaboration
• Fun

EEO Statement

Reliance Matrix is an equal opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, national origin, citizenship, age or disability, or any other classification or characteristic protected by federal or state law or regulation. We assure you that your opportunity for employment depends solely on your qualifications.