Project Manager-Technology, Product & Innovation

About Us

Accel Entertainment, Inc. (NYSE: ACEL) is a growing provider of locals-focused gaming and one of the largest terminal operators in the United States, supporting more than 29,000 electronic gaming terminals in nearly 4,700 third-party local and regional establishments and 20 self-operated gaming locations across ten states. Through exclusive long-term contracts, Accel serves licensed non-casino locations including bars, restaurants, convenience stores, truck stops, gaming cafes, and fraternal and veteran establishments.

Accel provides its local partners with a turnkey, full-service, capital-efficient gaming solution that encompasses manufacturing, content, payments, loyalty, 24/7 customer service, data analysis and reporting, and cash logistics. The Company’s racino, Fairmount Park - Casino & Racing, features live racing, electronic gaming machines, live table games, food and beverage amenities, and pari-mutuel betting.

Job Description:

Planning & Delivery

• Manage project execution: Lead the planning, coordination, and delivery of technology projects across business systems, data, AI, and custom applications.
• Build project plans: Create and maintain project plans, timelines, milestones, budgets, risks, issues, and dependencies.
• Track progressions: Monitor project progress and address risks, issues, resource constraints, and timeline changes as they arise.

Stakeholder Communication & Coordination

• Facilitate project meetings: Schedule and lead meetings with business stakeholders, Technology Solutions team members, vendors, and other project participants
• Clarify project direction: Partner with stakeholders to define project goals, scope, priorities, and implementation needs.
• Report on status: Provide consistent project updates to stakeholders and leadership, including progress, key decisions, risks, and next steps.
• Coordinate cross-functional teams: Align activities across Business Analysts, Quality Assurance, developers, system administrators, vendors, and business teams.
• Manage vendor relationships: Serve as the primary point of contact for vendors, ensuring deliverables, timelines, and contract terms are met.

Implementation & Change Management

• Support go-live readiness: Lead change management activities, including stakeholder communications, training coordination, deployment readiness, and post-launch follow-up.
• Coordinate testing and launch: Oversee testing, user acceptance testing, go-live activities, and post-implementation support.
• Validate deployment success: Confirm systems, data, and processes are functioning as expected post-launch, and coordinate fixes for any issues identified.

Documentation & Governance

• Maintain project records: Keep accurate project information, documentation, and updates in Jira and other project management tools.
• Follow governance standards: Adhere to established project management, delivery, governance, and release-management processes.
• Support broader team needs: Perform other duties as assigned by direct management.
• Other duties assigned

QUALIFICATIONS

Education

• Bachelor’s degree in business, Information Technology, Computer Science, or related field; equivalent experience considered
• PMP, CAPM, ScrumMaster, or Agile/Scrum certification preferred

Experience

• 4+ years in project management, business analysis, or technology implementation
• Background supporting business applications, system implementations, or process improvements
• Experience with Salesforce, NetSuite, Workday, Jira, data platforms, AI, or custom applications preferred
• Experience with large-scale implementations (150+ users) preferred
• Background as a Project Manager, Business Analyst, Systems Analyst, or Salesforce Administrator preferred
• Experience with change management, UAT, training coordination, or post-implementation support preferred

Skills & Competencies

• Strong track record partnering with business users, technical teams, and leadership
• Excellent organizational, analytical, and problem-solving skills
• Skilled at managing multiple priorities and resolving project risks
• Proficiency with Jira, Microsoft Office, and Microsoft Teams
• Familiar with Agile, waterfall, or hybrid delivery methodologies

Base Pay Range:

$102,000-110,000/yr

Voluntary full-time employment benefits include medical, dental, and vision; life, AD&D, critical illness, and hospital insurance; short and long-term disability; identity/legal protection; as well as access to FSA and HSA accounts. Full and part-time employees are eligible to contribute to traditional and/or Roth 401(k) plans. Our Employee Assistance Program (EAP) offers counseling for a multitude of topics including (but not limited to) mental health, finances, adult care, disability, and grief.

Accel Entertainment is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.