Program Manager, Revenue Cycle - Remote

Our Benefits:

As a Program Manager, Healthcare Revenue Cycle at Community Health Systems (CHS) – Shared Business Operations, you’ll play a vital role in supporting our purpose to help people get well and live healthier by providing safe, quality healthcare, building enduring relationships with our patients, and providing value for the people and communities we serve.  Our team members enjoy a robust benefits package including:

• Competitive compensation
• Paid time off for vacations, holidays, and illness
• Comprehensive health insurance (medical, dental, vision, prescription)
• 401(k) retirement savings plan
• Education support and student loan assistance
• Life and disability insurance
• Flexible spending account

Job Summary
The Program Manager, Healthcare Revenue Cycle oversees multi-project initiatives involving EHR Implementations, Revenue Cycle and Hospital Conversions which deliver transformative business outcomes within the Project Management Office (PMO). This role orchestrates interrelated projects, aligns executive stakeholders, and manages program-level risks and dependencies. The Project Portfolio Manager serves as a trusted advisor to leadership, mentors project managers, and ensures initiatives deliver against strategic goals.
Essential Functions

• Oversees multiple interrelated projects as a unified program with strategic business value.
• Chairs steering committees and communicates effectively with executive stakeholders.
• Drives cross-project dependency alignment, resource planning, and timeline negotiation.
• Mentors and advises project managers on delivery methods and execution challenges.
• Manages program-level budgets, KPIs, and benefits tracking.
• Leads vendor negotiations and external partner collaboration.
• Represents the program in strategic planning discussions and governance reviews.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.
• This is a fully remote aside from some travel, there will be an average of one trip per month, typically occurring Monday through Thursday to visit facility sites. 

Required:

• Bachelor's Degree in Business Administration, Information Systems, or related required
• 5-7 years of experience in project and/or program management required
• Expert in PPM tools (e.g., ServiceNow, Microsoft Project, Smartsheet, Jira) required
• Certified Project Management Professional (PMP)-PMI or obtained within six (6) months of employment required

Preferred:

• 10 +  years of healthcare IT experience highly preferred
• 3 + years of program management experience highly preferred
• 5 + years of dedicated experience with Acute Facility EHR Implementation highly preferred 
• Oracle Health EHR platform expertise highly  preferred 
• Proven multi-facility design, planning, and execution background in a hospital setting.
• Comprehensive structural knowledge of all phases of the EHR deployment lifecycle and ongoing support preferred
• Demonstrated experience leading cross-functional teams and managing project portfolios or enterprise-wide initiatives preferred
• Expert-level proficiency across the full Microsoft Office suite (Word, Excel, PowerPoint, Access, and Microsoft Project) preferred
• 3 years of experience utilizing Smartsheet for project tracking and centralization (preferred)

Knowledge, Skills and Abilities

• Deep expertise in managing complex, multi-workstream programs with cross-functional and cross-organizational dependencies.
• Operates independently with minimal oversight, owning the end-to-end delivery of large programs and portfolios.
• Strong leadership skills in managing one-on-one relationships with Project Managers; acts as a technical and delivery mentor.
• Proven ability to negotiate and influence outcomes with vendors, executives, and key stakeholders.
• Advanced skills in enterprise budgeting, forecasting, and cost control across interdependent projects.
• Expert in program-level risk and issue management, with the ability to proactively develop mitigation and contingency strategies.
• Skilled at orchestrating executive presentations, reporting on KPIs, and translating program health into actionable insights.

This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for any employer.

We know it’s not just about finding a job. It’s about finding a place where you are respected, valued and where your work is purposeful and fulfilling. A place where your talent is recognized, professional development is encouraged and career advancement is possible.

Community Health Systems is one of the nation's leading healthcare providers. With healthcare delivery systems in 36 distinct markets across 14 states, CHS operates 69 affiliated hospitals with more than 10,000 beds and approximately 1,000 other sites of care, including physician practices, urgent care centers, freestanding emergency departments, imaging centers, cancer centers, and ambulatory surgery centers.