Provides front-desk reception support by answering multi-line phones, greeting visitors, assisting residents, monitoring emergency notifications, directing marketing appointments, distributing mail, maintaining visitor logs, and supporting administration. The role requires professionalism, confidentiality, organization, attention to detail, and strong communication skills. No prior experience is required, though customer service or clerical experience is preferred. This is an as-needed PRN position with temporary Thursday and Friday coverage and additional on-call shifts.
Overview
Hours
- PRN (As Needed)
- Thursday & Friday 8:00am-4:00am (temporary coverage)
- Additional on-call or as needed shifts are also avaialable
1055 E Grand Ave Lindenhurst, IL 60046
Position Summary
In this role, you will be responsible for answering the telephone and professionally greeting visitors and assisting residents with their questions or needs while maintaining the resident’s rights to confidentiality.
Essential Functions, Key Duties, & Responsibilities
- Answer multi-line telephone and transfer calls and messages to appropriate personnel.
- Monitor the emergency notification system, respond immediately, and direct help to the scene of the emergency.
- Assist residents, guests, and visitors with questions or concerns.
- Direct marketing appointments and walk-in’s and provide a tour if necessary.
- Distribute mail and packages to residents and associates.
- Provide secretarial assistance to Administration as needed.
- Monitor and prepare visitor sign-in and sign-out logs.
- Perform other duties as assigned.
- Comply with all policies and procedures and any updates.
Position Requirements
Education: High School Diploma/GED
Licenses/Certifications: N/A
Experience: None required; 1+ years of customer service or administrative/clerical experience preferred
Skills & Abilities:
- Keen attention to detail
- Excellent organizational and communication skills
#LivingJoyfully
MinUSD $16.00/Hr. MaxUSD $17.00/Hr.Franciscan Ministries Wheaton, Illinois, USA Office
Wheaton, IL, United States
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