Regional Communications Manager

Range: $105,000-130,000, plus yearly bonus

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours

• Best-in-class well-being programs

• Annual, no-cost health assessment program

• Blueprint for Wellness

• healthyMINDS mental health program

• Vacation and Health/Flex Time

• 6 Holidays plus 1 MyDay off

• FinFit financial coaching and services

• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service

• Employee stock purchase plan

• Life and disability insurance, plus buy-up option

• Flexible Spending Accounts Annual incentive plans

• Matching gifts program

• Education assistance through MyQuest for Education Career advancement opportunities and so much

The Regional Communications Manager for the Midwest Region will be accountable for planning and executing a regional communication strategy surrounding business priorities such as: 1) a cultural change associated with taking performance higher, driving continuous improvement and optimizing the Region’s service delivery model, 2) increased two-way interactive dialogue between leaders and employees at all levels, and 3) cross-functional communications and alignment among teams and departments.

The position is hybrid and will require 3 days on site at Quest's Wood Dale, IL site. 

• Serve as day-to-day communications partner to the Regional President and Midwest senior leadership team.
• Develop and executive visibility framework for the President and relevant leadership in support of the broader, company message.
• Partner with senior leaders and middle management to develop and execute an interactive communications strategy for the Region.
• Execute and measure annual, quarterly and monthly communications programs that drive engagement of the company’s diverse, multi-shift employee base.
• Partner with leaders and Human Resources on a cultural change strategy as noted above.
• Develop key messages based on business priorities (top-down) and develop mechanisms to seek feedback from front-line employees (bottom-up and across departments).
• Design a communications approach that is one voice of the Region yet can be customized to meet the needs of individual audience groups such as varying employee levels, departments, geographies, etc. 
• Deploy and publish strategic messages in an approach that integrates the following media, including but not limited to: social media, email, in person, tele-conference, town-halls, newsletters, and other written materials.
• The individual in this role will maintain strong relationships with leaders, employees, Corporate Communications and Human Resources to execute a strategy that leverages corporate messaging, materials and best practices, Human Resources goals and principles, while meeting the unique needs of the regional business.
• The individual in this role will use Quest Management Systems (QMS) tools and resources at a proficient level.

Required Work Experience

• 6+ years of experience planning and executing internal communications, particularly during periods of extensive change

Preferred Experience

• Experience working in large organizations with large numbers of front-line, non-exempt employees is highly preferred
• Previous experience supporting M&A activity preferred

Skills

Excellent MS Office Skills, especially PowerPoint, exceptional written and verbal communications, effective interpersonal skills

Education

Bachelor’s Degree, Communications, Journalism or Marketing