Partner with business development and sales to onboard large enterprise customers, execute implementations using onboarding playbooks, manage cross-functional project calls, design scalable eCommerce program solutions, serve as SME, engage executive stakeholders, monitor post-implementation ramp, and improve onboarding processes.
Staples is business to business. You’re what binds us together.
As a Sales Engineer, you will play a critical role in Staples’ go-to-market strategy by partnering with business development teams and engaging directly with enterprise customers. You’ll lead onboarding for new clients, design scalable program solutions, and serve as a subject matter expert across Staples’ eCommerce and customer programs.
What you’ll be doing:
- Lead onboarding for large new customers
- Execute implementations using onboarding playbook
- Manage cross-functional project calls
- Support sales teams during implementation
- Engage Director/VP-level stakeholders
- Serve as program and eCommerce SME
- Conduct customer needs discovery
- Build scalable program solutions
- Monitor post-implementation ramp
Improve onboarding processes
What you bring to the table:
- Strong project management skills
- Executive communication ability
- Collaborative mindset
- Customer-first approach
- Analytical problem solving
- Attention to detail
- Technical aptitude
- Ability to influence stakeholders
- Adaptability
Continuous improvement mindset
What’s needed- Basic Qualifications:
- 2–4 years Sales or Project Management experience
- Knowledge of customer setup processes
- Microsoft Office proficiency
- Experience with enterprise stakeholders
- Strong communication skills
- Organizational skills
- Ability to travel
What’s needed - Preferred Qualifications:
- Bachelor’s degree preferred
- eCommerce onboarding experience
- Knowledge of set up system, Sunrise, third party punchouts, and test environments strongly preferred
- Understanding of procurement and integration standards including:
- cXML
- EDI
- OCI
- Purchase Orders (PO), Purchase Order Responses (POR), Advanced Ship Notices (ASN), and e-invoicing
- Experience with Staples systems
We Offer:
- Inclusive culture
- Flexible PTO
- 112 Hours PTO
- Discounts, 401k, Wellness programs
The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.
About UsStaples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.Similar Jobs
Cloud • Information Technology • Security • Software • Cybersecurity
Lead technical pre-sales and strategic advisory for Zero Trust Cloud solutions across hybrid and multi-cloud environments. Drive Proof-of-Value engagements, collaborate with sales, SEs, and product teams, influence product roadmap, and present Zero Trust strategies to technical and executive stakeholders to accelerate regional GTM.
Top Skills:
AWSAzureGCPSaseSd-WanSseZero Trust ArchitectureZero Trust ExchangeZscaler Internet Access (Zia)Zscaler Private Access (Zpa)
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
Partner with sales to provide technical expertise during trials and POVs, deliver product demos and presentations, qualify and technically close complex opportunities, maintain CRM notes, and relay customer feedback to product teams. Support evaluations and communicate value to customers while traveling up to 45% of the time.
Top Skills:
.NetCRMDatadogGoJavaNode.jsPHPPythonRuby
Big Data • Cloud • Productivity • Software • Database • Analytics • Automation
Serve as a technical advisor in Mid-Market sales: run demos, design proofs-of-concept, partner with sales and product teams, and translate platform capabilities and AI code-generation impacts into business outcomes.
Top Skills:
Ai Code Generation ToolsClaudeCursorGithub Copilot
What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
- Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
- Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory
