Sales Operations Analyst

We offer a flexible working policy that supports a healthy balance between personal and professional well-being. This role requires in-office presence on Tuesdays & Thursdays to collaborate, connect, and learn from peers - while also maintaining the flexibility for meaningful work-life balance. 
Being a Sales Operations Analyst at iManage Means… 

You are a data-driven, detail-oriented problem solver who thrives at the intersection of sales, analytics, and systems. In this role, you’ll work in parallel with our existing Sales Operations Analyst to provide actionable insights that drive revenue performance, pipeline health, and forecasting accuracy across our global GTM organization. 

You’ll help optimize the end-to-end sales process, ensuring our teams have the tools, data, and analysis needed to make informed decisions. Your work will directly influence how iManage measures success, identifies growth opportunities, and scales operational excellence across regions. 

This role is perfect for someone who loves turning complex data into clear insights, understands the rhythm of SaaS revenue operations, and is excited to make a measurable impact in a growing global sales organization. 

iM Responsible For… 

• Analyzing sales performance data to identify trends, opportunities, and areas for improvement across pipeline, conversion, and win rates 
• Building, maintaining, and automating dashboards and reports in BI tools (e.g., Tableau, Power BI, Looker) to support GTM leaders 
• Writing SQL queries and leveraging CRM data to drive ad-hoc and recurring analysis requests 
• Partnering with Revenue Operations, Sales Leadership, and Finance to support forecasting accuracy and revenue predictability 
• Collaborating cross-functionally to improve data quality, lead flow, and reporting alignment between marketing, sales, and customer success 
• Managing data integrations and ensuring consistency across key systems (Salesforce, Marketo, SalesLoft, ZoomInfo, Demandbase, etc.) 
• Supporting the continuous improvement of GTM processes, including pipeline management, lead routing, and territory planning 

iM Qualified Because I Have… 

• Strong SQL skills for querying and manipulating large datasets 
• Advanced Excel / Google Sheets experience (pivot tables, modeling, complex formulas) 
• Familiarity with BI tools such as Tableau, Power BI, or Looker 
• Ability to run descriptive, diagnostic, and trend analyses (conversion rates, funnel leakage, performance trends 
• Understanding of SaaS metrics including ARR, NRR, CAC, LTV, churn, and pipeline coverage 
• Familiarity with GTM funnel stages (lead → opportunity → customer → expansion/renewal) 
• Experience supporting forecasting models and analyzing revenue predictability 
• Understanding of sales process optimization and lead management best practices 
• Experience working with CRM data (Salesforce preferred) 
• Familiarity with marketing automation tools (Marketo, HubSpot) and enrichment platforms (ZoomInfo, Demandbase, LeanData) 
• Understanding of data flow, ETL processes, APIs, and data warehouses (Snowflake, Azure Data Lake, etc.) 

Don't meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways! 

iM Getting To… 

• Join a rapidly evolving, industry-leading SaaS company on an exciting journey of growth and scalability!  
• Take on meaningful, high-impact challenges by leveraging cutting-edge technologies and best-in-class protocols to drive innovation.  
• Own my career path with our internal development framework. Ask us more about this!  
• Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training.  
• Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture.  
• Enjoy flexible work hours that empower me to balance personal time with professional commitments.  
• Collaborate in a modern, open-plan workspace featuring a gaming area, free snacks and drinks, and regular social events.  

iManage Is Supporting Me By... 

• Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it. 
• Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data. 
• Rewarding me with an annual performance-based bonus. 
• Offering comprehensive Health/Vision/Dental/Life Insurance, and a 401k Retirement Savings Plan with a company match up to 4%.  
• Granting enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave.  
• Providing me with a flexible time off policy to take the time off that I need. Be it for vacation, volunteering, celebrating holidays, spending time with family, or simply taking time to recharge and reset. 
• Having multiple company wellness days each year to prioritize mental health and well-being.  
• Providing access to RethinkCare, a global behavioral health platform that enhances personal well-being, strengthens professional resilience, and empowers parental success through expert-led training and resources.  

The overall US annual base salary range for this position is $115,000 - $135,000 per year. Individual compensation for each candidate depends on factors such as qualifications, experience, and candidate location. This range does not include additional forms of compensation, such as bonuses, commission, or benefits. Your recruiter will provide further details about the offer range, incentives, and overall compensation during the hiring process. 

iManage is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity via text and exclusively communicates from emails using the @imanage.com domain. If you have any concerns or questions about communications you have received, please send them to [email protected] so our team members can review. 

About iManage… 

At iManage, we are dedicated to Making Knowledge Work™. Our intelligent, cloud-enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications.  

We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding.  

So we’re looking for people who embrace challenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry’s best and brightest. That’s the iManage way. It’s how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do.  

Whoever you are, whatever you do, however you work. Make it mean something at iManage. 

iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Learn more at: www.imanage.com  

Please see our privacy statement for more information on how we handle your personal data: https://imanage.com/privacy-policy/