Sales Operations Senior Supervisor - Bilingual Spanish/English

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Required Job Qualifications:

• High School Diploma or equivalent required
• 5+ experience in a call center environment
• Knowledge of Medicare systems preferred but not required
• Demonstrated excellent oral, written, interpersonal, analytical, and negotiation skills
• Must be computer proficient
• Ability to work in and succeed in a team oriented environment
• 2+ years of Customer service experience in a production or service operations environment.

Preferred Job Qualifications:

• 2+ years of previous management in a call center environment or people leadership experience
• Bilingual in Spanish and English

This is a Flex (Hybrid) role: 3 days in office; 2 days remote.

Sponsorship is not available.

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Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees.  Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Exact compensation may vary based on skills, experience, and location.