Director of Sales Operations

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About Keeper

 

Keeper Security is transforming the way businesses and individuals protect their passwords and sensitive digital assets to significantly reduce cyber theft. As the leading password security platform, Keeper helps millions of people and thousands of businesses to protect them against password-related data breaches and cyberthreats. Keeper is both SOC 2 and ISO 27001 Certified and utilizes best-in-class encryption to safeguard its customers.

 

Job Summary

 

Keeper is seeking a Director of Sales Operations to serve as the operations partner to the VP of Global Sales and Customer Success, managers and the sales, success and partner team. This role is critical to enabling Keeper’s go to market to scale global revenue across our self-service engine and assisted sales motions. As an early member of the team, this is a unique opportunity to help define sales operations processes and sales strategy from the ground up.

 

Responsibilities:

 

  • Working closely with the VP of Global Sales, you will be a key stakeholder in meeting quarterly revenue and pipeline goals

  • Partner with GTM strategy team & Sales leadership to optimize customer segmentation, account targeting, and Channel development

  • Drive discipline and accuracy around forecasting: Instill pipeline hygiene, collaborate with sales leadership and marketing to build pipeline coverage and manage forecast reporting

  • Provide input to sales planning, including regular updates to quotas, headcount, and sales compensation plans

  • Proactively identify and implement operational improvements, enhancements, and system customizations that meet business needs

  • Manage all reporting and analytics activities for the region including creating and managing Salesforce dashboards and reports

  • Monitor data and performance of sales and marketing activities

Qualifications

Minimum Qualifications:

 

 

  • Bachelor's degree

  • 7+ years’ of Program Management managing multiple projects and tools at the same time.

  • Significant experience in a senior leadership role in Finance, Sales Operations, Strategy, Business Development, Consulting, Project Management or other related fields

  • Exhibits sound business judgment, a proven ability to influence others, strong analytical skills, and a proven track record of taking ownership, leading data-driven analyses, and influencing results

  • Able to operate successfully in a lean, fast-paced organization, and to create a vision and organization that can scale quickly

 

Preferred Qualifications

 

  • Strong written and verbal communication skills, with a track record of presenting to senior management

  • Experience leading the development of global strategies

  • Deep experience in prioritization of deliverables and tasks

  • Motivated self-starter, proactive and action-oriented

  • Strong problem solving and collaboration skills

  • Travel as necessary

 

Keeper is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
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    • AWS RedshiftDatabases
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    • AWS (Amazon Web Services)Services
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    • PhotoshopDesign
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    • ConfluenceManagement
    • Google DocsManagement
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    • TrelloManagement
    • HootsuiteCMS
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    • DocuSignCRM
    • DriftCRM
    • HubSpotCRM
    • LinkedIn SalesNavigatorCRM
    • SalesforceCRM
    • Salesforce CPQCRM
    • ZohoCRM

Location

Keeper's global headquarters is located in Chicago’s West Loop Neighborhood, just steps from the outdoor dining, cobblestone streets and lively atmosphere of Fulton Market. Our California office is located in El Dorado Hills, nestled in the scenic mountain foothills of the Sierra Nevada Mountains

An Insider's view of Keeper Security, Inc.

What's something quirky about your company?

We've got some really great personalities in the office, nicknames, inside jokes, etc. Everyone's a big family and we care about each other. I think the quirkiest part about Keeper has to be the people. You're not going to find people like Noah with his dad jokes, Geary the Navy Seal, or Giles doing spot on impressions of everyone just anywhere!

Anne

Senior Inside Sales Representative

What projects are you most excited about?

As far as the most rewarding aspect of my work... that would be seeing the immediate result of what we do, such as seeing the new features we build getting great user reception or watching revenues tick up.

Ibrahim

Director of Engineering

What makes someone successful on your team?

Love working for Keeper in a fast-paced environment and exciting industry where the company has set ambitious goals in its quest to become a leader in cybersecurity.

Adrien

Marketing Campaigns Manager

How do you make yourself accessible to the rest of the team?

Even though organizational structures are vertical, product development and deployment processes are horizontal. Thus, I along with our leaders flatten out the traditional hierarchy to work in the trenches with our teams. This allows us to identify and deliver upon critical unmet needs, while building strong rapport within the company.

Darren

CEO and Co-Founder, Keeper Security

How do you empower your team to be more creative?

I never say, “That’s the way it’s always been done!” I explain the requirements of a task and ask, “Is there a better solution?” I allow my team to challenge the status quo and follow through by implementing changes that benefit them and the company. The positive impacts of creativity, innovation and efficient problem-solving are immense!

Amy

CFO, Keeper Security

What are Keeper Security, Inc. Perks + Benefits

Keeper Security, Inc. Benefits Overview

Keeper offers a respected work-life balance and a career you can sink your teeth into. You'll work alongside people with a positive attitude who are empowered to make a difference and collaborate with the smartest people on the planet.

Benefits and job perks make a huge difference. At Keeper, we believe benefits are a meaningful piece of the total value proposition and part of what makes Keeper great!

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Remote work program
Diversity
Mandated unconscious bias training
Mean gender pay gap below 10%
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Mental health benefits
Financial & Retirement
401(K)
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Family medical leave
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Fitness stipend
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Customized development tracks

Additional Perks + Benefits

Show Stoppers - A respected work-life balance • A career you can sink your teeth into • Work alongside people with a positive attitude who are empowered to make a difference • Collaborate with the smartest people on the planet • Help dominate the cybersecurity industry which is at the center of attention around the globe.

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