Enterprise Account Manager at (Remote)

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The Role

Enterprise Account Manager serve as the primary contact for Fusion's high-growth clients for product adoption and the resulting sales. The EAM will work with our clients' executives who have strategic oversight of their Risk Management functions. The success of this role will be driving the sale of our products and services into additional departments and geographies. This role works closely with cross-functional stakeholders to facilitate a positive customer experience, which ultimately ensures creates long-term, successful relationships with our enterprise customers. Strong EAMs can put themselves on an upward career path that can propel them into Sales, Sales or Account Management, or Customer Success positions within Fusion.

Executive Account Manager will report to the VP of Account Management


Specific responsibilities include:

  • Mine an assigned client portfolio if Financial Services organizations for upsell and cross sell opportunities to expand the use of the Fusion Framework technology and services, and improve the client's risk management and business continuity practice outcomes
  • Develop and nurture relationships with key our client's key executive stakeholders
  • Manage opportunities within the CRM system recording all client interactions, continually maintaining probability-to-close for opportunities, and identifying "white space" sales opportunities
  • Collaborate with teammates to manage the sales process for delivering product demonstration, statements of work, product quotes and contracts
  • Monitor post-sale activities (e.g., delivery, onboarding) to ensure that new products and services are properly delivered
  • Maintain a good working knowledge of the Fusion Framework technology features and functions
  • Maintain a good working knowledge of trends and best practices in the risk management, business continuity and IT disaster recovery industries

Knowledge, Skills, and Abilities

  • Bachelor's degree is required
  • 5+ years of successful sales experience
  • Strong written and verbal communication skills
  • Experience selling to C-suite executives
  • Experience selling B2B Software-As-A-Services solutions to Financial Services clients preferred
  • Exposure to or experience with Salesforce.com is preferred.
  • Prior B2B and Software-as-a-Service sales experience preferred.
  • Comfortable working in a dynamic fast-paced collaborative environment.
  • Motivation, drive, and a self-starting attitude.
  • Willingness to travel 30% of time

Fusion Risk Management, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • ApexLanguages
    • D3JSLibraries
    • ReactLibraries
    • Google AnalyticsAnalytics
    • PardotAnalytics
    • TrelloManagement
    • SalesforceManagement
    • DocuSignCRM
    • SalesforceCRM
    • GongCRM
    • ZoomInfoLead Gen

Location

You can't beat the location! Our building is connected to Oglivie Station and is across the street from the Madison St. exit of Union Station.

What are Perks + Benefits

Benefits Overview

In addition to the basics such as medical, dental, and vision insurance; FSA and HSA options; commuter benefits; and 401K matching with no vesting period, we also offer monthly partial cell phone reimbursements, a wellness program, and fitness subsidies, paid volunteer time, parental leave, and more! We also offer flexible scheduling and the ability to work remotely.

Our cultural and professional development groups are employee-led, voluntary workplace networks that help foster a culture of community, including three Employee resources groups (Black/African-American; LGBTQ+; and Women), a volunteer committee, and our social activities squad. Even while working remotely, we have maintained fostering connections through virtual events such as lunch n’ learns, happy hours, and live concerts.

We have given special options and offerings during the COVID-19 pandemic in 2020 including extra paid time off, educational resources for all employees, and parental subsidies.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Fusion's social committee, which plans employee events, and Fusion Cares, which organizes community-focused give-back events, are just two ways employees can contribute to building Fusion's culture.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Diversity Employee Resource Groups
Our Employee Resource Groups are voluntary workplace networks that are employee-led. They foster a diverse, inclusive workplace aligned with the organization's mission and values.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Fitness Subsidies
Home Office Stipend for Remote Employees
We offer home office stipends for necessary office supplies in order to promote a more efficient at home workspace.
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
We allow our employees to participate in tours of duty within other parts of the organization to build their skills
Promote from within
Paid industry certifications

Additional Perks + Benefits

We seek to foster a supportive and nurturing environment and are proud of our collaborative, open culture! As a fast-growing company, we are dedicated to growing with our employees and adapting to the evolving workplace.

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