Merchant Development Associate

| Chicago
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Work directly with America's best employers to bring joy to millions of employees!

Chicago + Remote: We have a solid footprint in Chicago, but we also hire exceptionally talented people who reside elsewhere. We love the friendships we've forged in our Chicago office. But let's be real; things have changed. We don't plan to all return 100% in-office, but our office and gym are open on an optional basis for all employees who feel comfortable, including happy hours and team events. However, because culture and relationships are important to us, all candidates should be open to being in-office with their teams at pre-arranged times throughout the year. The specifics vary by role, so please discuss your plans with the hiring team.

Hi, welcome to PerkSpot. We’re looking for a dynamic and adaptable Merchant Development Associate to join our Merchant Partnerships team and manage operations for various partnerships and deals posted on our site, which are available to over 15 million users.

Customer benefits and perks are the most important thing we oversee here at PerkSpot. As a Merchant Development Associate, you will be responsible for overseeing several different aspects of the site - ongoing deals, partner recommendations, offer quality checks, and daily “Perk Alerts.” Since so much of our business is done through our website, your dedication and attention to detail and organization will be essential to your success, as well as our success as a company.

About PerkSpot

PerkSpot is an employee benefits company that works with America’s top employers to offer exclusive discounts, rewards, and recognition to millions of employees. These exclusive perks and savings are a great recruitment and retention tool that allows employees to take advantage of unique opportunities and feel great about the company they work for. We help employees from nearly 1,000 companies like Spotify, Walgreens, McDonald's, and Lyft save on everything from gym memberships and movie tickets to electronics, new cars, and travel.

Profitable and growing, our company was founded in 2006 by good people with a great vision, and we’re carrying on the work they started. In 2018, our company was proud to announce an additional investment of $50 million dollars from Susquehanna Growth Equity. As we continue to grow, we’re excited about our leadership position in the industry, but we’re also committed to doing more - developing better products, reaching more employers, and getting more employees engaged with our platform. Our passion is to make every place a great place to work, starting with our own. We’re a big platform, but a small team. That means we’re going to trust you with more responsibility than you’d have anywhere else and invest in your success and growth more than any other employer.

Meet the Merchant Partnerships Team

Our Merchant Partnerships team is one of the most important teams at PerkSpot. It’s a team of hard workers whose role is to build and manage relationships with current and future PerkSpot merchants and pass savings along to our millions of users. In collaboration with other team members, you’ll work to evaluate and secure PerkSpot’s exclusive merchant deals, while maintaining their postings on our website. We’re looking for someone who is organized, detail-oriented, and highly efficient in all work.

Life as a Merchant Development Associate: 

  • Keeping track of PerkSpot’s active deals and making a daily selection/post on the website of the best deal of the day - aka our “Perk Alert”
  • Removing expired deals from the site and archiving them; addressing any site issues or discrepancies as they come up
  • Managing grandfathered in deals and expired offer reporting
  • Overseeing and following up on all “Suggest A Business” submissions
  • Conducting cold outreach to local businesses to negotiate and post PerkSpot deals
  • Identifying legitimate and active national business leads and referring them to key members of the Merchant Partnerships team
  • Attending regular team and staff meetings to go over company goals, success benchmarks, and sales strategies
  • Constantly thinking of ways to make the PerkSpot experience better and more effective for its customers

What we’re looking for:

  • 1+ years of experience in merchant relations, sales, or project coordination - affiliate experience is a plus
  • Bachelor’s degree in relevant field - Communication, Business, etc. - preferred
  • Exceptional communication and relationship-building skills, both internally and externally
  • Top-tier organizational and time management skills - you’ll be handling a lot!
  • Ability to thrive while working independently to meet various deadlines
  • Flexibility and talent for multitasking
  • Desire to learn and grow within a fast-paced, constantly changing work environment
  • Proven understanding of PerkSpot’s values as a whole and a willingness to work hard to achieve company goals

It would be GREAT if you had:

  • A background in account management or ecommerce
  • Experience with Salesforce, HTML, and/or Photoshop
  • Familiarity with sites like Amazon
  • Experience in data analysis, reporting, and/or copywriting

Your First Few Months

Your first days at PerkSpot will have you learning about our business, Merchant Partnerships, and how you fit into it all. After that, it’s off to the races - you’ll learn how to answer and track our Suggest-A-Business submissions, identify and pass along high-quality leads, respond to customer service requests, and post existing offers. In time, you will oversee our Salesforce reporting and dashboard, in addition to picking and posting our daily “Perk Alerts.” By the end of your first few weeks, you will be an active member of this team and company, and everyone will know your name (no, seriously - this role interacts with everyone in the company!).

The Perks of Working at PerkSpot

We’re a big platform, but still a small team. That means we’re going to trust you with more responsibility than elsewhere, and invest in you more. You’re going to grow – a lot.

We work out of our office in Chicago’s River North neighborhood. When we are in the office, we dress how we like, encourage flexible hours and an open time-off policy, stock a good beer selection, and we’re pretty obsessive about our coffee. Most of all, we welcome good people with lots of energy and enthusiasm.

PerkSpot offers the full suite of benefits you’d expect from a profitable, established company, including health and dental insurance, a generous parental leave policy, 401(k), pre-tax transit benefits, and fully-funded disability coverage. We have in-office bike storage, a private gym, and a shower on-site.

We hold weekly company get-togethers where we learn from what went wrong and celebrate what went right. Every week at PerkSpot, we aim a little higher and get a little bit better than the previous week.

Because we consider every member of our team to be a fundamental part of our success, we encourage everyone to be invested in our success, regardless of their position. We want every one of our employees to think like an owner: put in the effort to exceed expectations, solve problems before they come up, and always go the extra mile. It’s this drive to succeed that makes PerkSpot such an interactive and fulfilling place to work.

How to Apply

All applications will be kept strictly confidential. Please submit a resume AND cover letter (we know it is old school, but a cover letter is very important to us) telling us how you stack up to the qualifications, plus any other information you feel would be relevant to PerkSpot. Don’t be afraid to show your spark and personality!

All positions require a full background screening.

Offering a diverse, equitable, and inclusive culture is a priority at PerkSpot. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • .NET CoreLanguages
    • jQueryLibraries
    • ModemizrLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases
    • Elastic SearchDatabases

Location

320 W Ohio St, Chicago, IL 60654

An Insider's view of PerkSpot

What's something quirky about your company?

We get to bring our furry friends to keep us company and remind us that there is always someone looking up to you.

Levi

Accounting Manager

What projects are you most excited about?

The projects that excite me most are ones where I collaborate with different departments to create something that really effectively markets our company, both internally and externally. These projects are always the ones that help deepen my understanding of our company and how we work, which is vital for a marketing professional.

Amy

Content Marketing Associate

What makes someone successful on your team?

A successful PerkSpot AM takes pride in providing superior customer service to our clients and is dedicated to being their partner-in-crime throughout their efforts to inspire employees. A love for rescues is also a must.

Becky

Head of Client Success

How do your team's ideas influence the company's direction?

The tech team has a lot of influence over how solutions are implemented, leading to scalable, reliable solutions which provide great value to our users. Ultimately these design decisions help grow the business by providing a great user experience!

Chris

DevOps Engineer

How does your team reward individual success?

Each week a member of our team is recognized as the PerkSpot "Star" of the week. They recieve a big trophy to position on their desk for the week and receive credits to spend in our gift card platform. This person has gone above and beyond to help the company and/or support multiple teams on a special project or initiative.

Anthony

Senior Account Executive

What are PerkSpot Perks + Benefits

PerkSpot Benefits Overview

PerkSpot offers the full suite of benefits you’d expect from a profitable, established company, including health and dental insurance, 401(k), pre-tax transit benefits, and fully-funded disability coverage. We have in-office bike storage and showers on-site.

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Some Meals Provided
Happy Hours
Pet Friendly
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Paid industry certifications

Additional Perks + Benefits

PerkSpot offers free Financial Advisory services to all our employees from an outside Financial Advisory firm.

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